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Senior Forward Deployed Engineer (Singapore)

Retell AI· Applied AI
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Singapore$135k - $235k + equityFull-timePosted 1mo ago

About the role

Senior Forward Deployed Engineer (APAC) focused on building, deploying, and scaling voice AI systems for enterprise customers across APAC, with direct customer engagement, production-ready delivery, and close collaboration with Sales, Product, and Engineering.

Responsibilities

  • Own customer projects end-to-end, from initial requirements through production
  • Build and deploy voice AI and LLM-powered applications
  • Develop integrations and production systems using Python and JavaScript
  • Work directly with customers to understand requirements and design technical solutions
  • Run technical demos and help customers get the most out of Retell
  • Partner closely with Sales, Product, and Engineering to solve customer problems
  • Identify product gaps and work with Engineering to improve the platform
  • Help build Retell’s presence across APAC
  • Travel across APAC as needed

Qualifications

  • 2+ years in a customer-facing technical role (FDE, Solutions Engineer, Technical PM, CSE/Support Engineer, or similar)
  • Strong communication skills and ability to explain technical concepts clearly
  • Strong software engineering skills, especially Python or JavaScript
  • Experience working with AI/LLM systems or complex technical products
  • Comfortable working directly with both technical and non-technical stakeholders
  • Able to move quickly and operate well in a fast-paced, ambiguous environment
  • Fluent in both Mandarin and English
  • Open to traveling across APAC as needed
  • Based in Singapore or Hong Kong

Skills

Required:PythonJavaScriptCommunicationAI/LLM systems
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Retell AI

Supercharge your Call Operations with Voice AI Agents

Build, test, deploy, and monitor production-ready AI voice agents at scale with ease, boosting efficiency and performance across your operations.

AI Call CenterAI Voice Agent PlatformCustomer SupportMultilingual SupportPhone Call AutomationScalable AI SolutionsSpeech Recognitionai-agents-and-applications

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