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Revenue Operations Analyst - Customer Experience & Partner Operations

Sprinto· Strategy & Operations
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Hybrid (Bengaluru)RemotePosted 1mo ago

About the role

Revenue Operations Analyst responsible for building and maintaining the operating backbone for Customer Experience and Partnerships, focusing on CRM instrumentation, metrics, reporting, data hygiene, and GTM data insights. Remote role based in Bengaluru.

Responsibilities

  • Own the Customer Success Operations including CX process instrumentation and CRM hygiene on Hubspot
  • Documentation of CX processes, workflows and process adherence
  • Owning of key metrics definition and periodic (Weekly, monthly, quarterly) reporting including renewal, retention, upsells, GDR, NDR, Logo retention
  • Own the Partnership Operations including Partnership process instrumentation and CRM hygiene on Hubspot
  • Documentation of Partnership processes, workflows and process adherence
  • Build and maintain partner pipeline and program reporting
  • Support recurring GTM operations requests across both CS and Partnerships including variable pay calculations, adhoc data requests

Qualifications

  • 3-5 years of experience in Revenue Operations preferably in Customer Success and/or Partnership Operations
  • Hands-on experience with Hubspot including building workflows, properties, reports and dashboards
  • Working fluency in SaaS metrics - ARR, MRR, GDR, NDR, Churn, Partner sourced and Partner influenced ARR
  • Demonstrated experience in maintaining data hygiene and catching errors / process deviances
  • Ability to learn new AI tools, technologies and processes
  • Strong attention to detail and ability to collaborate effectively with various stakeholders

Skills

Required:HubSpotGTM metrics

Benefits

  • Work wherever you are: 100% remote
  • Co-working allowance
  • USD 1,000 annual learning stipend
  • Unlimited leave
  • Health insurance up to INR 10 lakh for you and family, accident protection up to INR 10 lakh, life insurance 3x annual salary
  • INR 35,000 toward workspace setup
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Sprinto

Continuous Security & Compliance Platform

Sprinto is a security compliance automation platform for fast-growing tech companies that want to move fast and win big.

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