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Sr. Engineering Manager - Commerce

GoHighLevel· Engineering – Mobile & Commerce
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Hybrid (India), RemoteEmployee IndiaPosted 1mo ago

About the role

Senior Engineering Manager to lead the Payments Platform team, owning execution, reliability, and evolution of the platform powering checkout, subscriptions, payment orchestration, invoicing, and financial reconciliation at scale. Hands-on technical leadership partnering with Product, Design, Finance, Support, Infrastructure, and other engineering teams to deliver reliable, secure, and scalable payment experiences and build/scale a high-performing engineering team.

Responsibilities

  • Lead and Grow a High-Performing Engineering Team: Build, mentor, and scale a high-performing team of backend engineers; create environment of ownership, accountability, continuous learning, and technical excellence; coach engineers through career development, performance management, and growth planning; drive hiring strategy, onboarding, and succession planning; foster engineering best practices through design reviews, code quality, technical mentorship, and knowledge sharing
  • Drive Execution & Delivery: Own execution for the Payments Platform roadmap, ensuring predictable delivery across multiple concurrent initiatives; balance business priorities with long-term platform investments, technical debt reduction, and reliability improvements; coordinate cross-team dependencies; lead sprint planning, roadmap planning, estimation, prioritization, and delivery reviews; ensure high-quality, maintainable software
  • Partner with Cross-functional Stakeholders: Work with Product, Finance, Compliance, Customer Success, Marketing, Infrastructure, and Security to translate business objectives into technical roadmaps; communicate engineering tradeoffs, delivery timelines, risks, and technical decisions to executives; align multiple engineering teams around shared architectural decisions, platform capabilities, and goals; manage competing priorities while balancing customer outcomes and technical investments
  • Own Platform Reliability & Operational Excellence: Lead team for highly available payment infrastructure including checkout, subscriptions, payment orchestration, invoicing, ledger, and reconciliation; design resilient distributed systems with idempotency, retries, circuit breakers, Saga/Outbox, graceful degradation, multi-region failover; champion production excellence through SLOs, error budgets, incident management, disaster recovery, capacity planning, and readiness reviews
  • Drive Technical Strategy: Partner with Staff/Principal Engineers to evolve architecture; guide decisions on Domain Driven Design, API governance, event-driven systems, service boundaries, and data consistency; ensure standards for API lifecycle management, schema evolution, observability, security, and platform reliability; balance scalability, maintainability, delivery speed, and cost
  • Champion Engineering Excellence: Establish standards for API design, code quality, testing strategy, CI/CD, documentation, and operational readiness; promote culture through design reviews, RFCs, ADRs, postmortems, and continuous improvement; drive developer productivity through templates, automated testing, observability, and deployment tooling

Qualifications

  • 12+ years of experience building scalable backend distributed systems, including 5+ years with Go
  • 5+ years of experience managing software engineering teams delivering large-scale backend platforms
  • Proven experience leading teams responsible for business-critical distributed systems with high availability and reliability requirements
  • Experience partnering with Product Managers and cross-functional stakeholders to define roadmaps, manage priorities, and deliver customer-facing capabilities
  • Strong track record of hiring, coaching, mentoring, and growing engineering talent
  • Deep understanding of distributed systems including event-driven architectures, asynchronous messaging, consistency models, idempotency, concurrency control, and resilience patterns
  • Experience with Kubernetes/GKE, GCP services (Pub/Sub, Redis, MongoDB/Firestore, ClickHouse), CI/CD, and cloud-native infrastructure
  • Strong understanding of API lifecycle management including protobuf, ConnectRPC/gRPC, versioning strategies, and contract testing
  • Experience driving engineering operational excellence through SLIs/SLOs, observability, incident management, disaster recovery, and capacity planning
  • Familiarity with security and compliance best practices including PCI, secrets management, data governance, and privacy controls
  • Excellent communication skills with experience presenting technical strategy, delivery updates, and architectural decisions to senior stakeholders and executives

Skills

Required:Backend engineeringGoTeam leadership / managementDistributed systemsKubernetes / GKEAPI lifecycle management
Nice to have:Security & compliance

Benefits

  • Remote-first with global team
  • Opportunities to lead critical payments platforms at scale
  • Collaborative cross-functional environment
Last updated Oct 21, 2026. Interested? Apply on the company site.

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