Commercial Field Engineer - Pre-sales
Hybrid (Boston, MA)$150k - $210kFull-timePosted 1mo ago
About the role
Technical pre-sales engineer acting as a technical advisor and champion for CodeRabbit customers, partnering with Sales, Product, Engineering and Customer Success to demonstrate value, guide pre-sales activities, and ensure smooth onboarding.
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
- Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
- Help in responding to security questionnaires
- Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
- Stay abreast with industry trends and emerging technologies in AI-powered development tools and platforms
- Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
- Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
Qualifications
- 2+ years of experience in a customer-facing technical role
- Passion and hands-on approach to helping customers realize success on the CodeRabbit platform
- Strong organizational skills and ability to manage multiple customer needs simultaneously
- Working experience with software development tools and platforms
- Comfortable working with commandline
- Knowledge in cloud platforms (AWS, GCP or Azure)
- Excellent communication and interpersonal skills
- Strong sense of ownership, self-motivation and eagerness to acquire new skills to solve new problems
- Willingness to uplevel the knowledge and skills of peers through mentorship, trainings and shadowing
Skills
Required:Customer-facing technical experienceTechnical communicationCloud platformsCommand line
Last updated Sep 16, 2026. Interested? Apply on the company site.
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