Global Benefit Operations Manager
San Francisco$130k - $170kFull-timePosted 4d ago
About the role
Global Benefits Operations Manager responsible for benefits across EMEA, APAC, the US, and Canada, partnering with Legal, Finance, Payroll, and EORs/owned entities to ensure compliant, consistent benefits programs. Build and scale global benefits from the ground up in a fast-growing company.
Responsibilities
- Lead the benefits workstream for moving countries from EORs to owned entities, partnering with Legal, Finance, and Payroll on plan establishment, statutory enrollments, and employee transition communications
- Lead the evaluation, vendor selection, and migration from our PEO to direct US benefits administration, including carriers, brokers, payroll and HRIS integration, and open enrollment readiness
- Manage EOR relationships and employees under EORs
- Own benefits operations across enrollment, renewals, mid-year changes, and offboarding, with clear SLAs and reliable issue resolution
- Serve as the escalation point and advisor for complex benefits, leave of absence, and time off cases, partnering with Legal and brokers as needed
- Administer leave policies (parental, medical, disability) and coordinate them across jurisdictions
- Ensure benefits information is accurate, current, and consistent across the HRIS, benefits portal, intranet, and handbooks
- Design and improve benefits processes and policies so they are clear, scalable, and well documented
- Ensure compliance with local benefits, insurance, and social security regulations in every operating jurisdiction, adapting practices as rules evolve
- Manage US federal and state compliance (ACA, ERISA, COBRA, Form 5500, nondiscrimination testing, state leave and benefits requirements) and Canadian federal and provincial requirements
- Flag emerging risks and partner with Legal and outside counsel on country-specific questions
Qualifications
- 5+ years of benefits experience
- Experience managing benefits in a hypergrowth or new-market-entry environment
- Strong working knowledge of US benefits (ACA, ERISA, COBRA, 401(k))
- Working knowledge of EMEA and/or APAC benefits and statutory requirements, with sound judgment on when to bring in local counsel or advisors
- Experience with PEOs and EORs
- Experience with HRIS and benefits administration platforms
Benefits
- Offers Equity
- Compensation: $130K – $170K
Last updated Oct 21, 2026. Interested? Apply on the company site.
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