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Permit Operations Lead (Midwest Remote)

PermitFlow· Permit Operations
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Remote$70k - $100kFull-timePosted 1mo ago

About the role

Lead responsible for managing the end-to-end permit process, developing the team, and ensuring compliant, efficient permitting operations for Midwest-based projects in a remote work setup.

Responsibilities

  • Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
  • Provide training, coaching, feedback, and direction to junior team members and oversee their work.
  • Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to authorities.
  • Produce detailed reports on permit progress, delivering regular updates to customers and stakeholders.
  • Continuously identify opportunities for improvement, implementing best practices to streamline workflows and enhance efficiency.
  • Ensure that all permit applications are complete, accurate, and compliant with jurisdictional standards.
  • Track permit statuses proactively and engage with authorities to move applications forward.

Qualifications

  • 3-5+ years of relevant experience in construction permitting, project management, or similar role (ideally SaaS/tech-driven).
  • Local permitting knowledge across the Midwest, with priority to Minnesota, Michigan, Iowa, and Wisconsin; familiarity with other Midwest states.
  • Established municipal relationships with municipalities and inspectors in these states.
  • Regional escalation ability as on-the-ground point of escalation for local jurisdictions.
  • Ability to unblock restrictions placed by municipalities on third-party permit expediters.
  • Exceptional project management skills and attention to detail.
  • Outstanding communication and cross-functional collaboration abilities; ability to work with AHJs.
  • Leadership experience (preferred 2+ years leading and mentoring teams).

Skills

Required:Customer relationship managementTeam leadership and developmentPermit process managementRegulatory/compliance understanding

Benefits

  • Competitive salary and meaningful equity.
  • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA.
  • 401(k) savings plan.
  • Unlimited PTO and paid family leave.
  • Home office & equipment stipend.
  • Daily in-office lunch and dinner provided.
  • Commuter benefits (pre-tax transit and parking).
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About PermitFlow

TurboTax for Construction Permitting

Intuitive workflow software that helps general contractors and developers identify the optimal permitting process and needed application forms for a particular project, and then easily fill the relevant paperwork to prepare a robust application package.

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