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Clinical Education Coordinator, Surgical Services

Stepful· Learning
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Remote$70k - $80kFull-timePosted 1mo ago

About the role

A remote, full-time role to scale onsite clinical operations for Surgical Technology and Sterile Processing programs. Acts as the on-the-ground point of contact for client-side clinical coordinators, preceptors, and students, handling site activation, clinical coordination, student support, and ongoing client communication across multiple clinical sites with travel.

Responsibilities

  • Travel to clinical sites to lead pre-launch preparation ahead of each skills lab start, confirm logistics, materials, and site readiness with site leadership
  • Identify and onboard the client-side clinical coordinator at each new site; lock in preceptor onboarding dates and confirm materials are shipped and ready before students arrive
  • Increase travel cadence as cohorts move into clinical scrubs and respond to ad hoc site needs
  • Build trusting relationships with students throughout their clinical rotation and serve as a consistent point of contact
  • Support students through clinical remediation for practice-readiness or professionalism concerns
  • Track cohort progress against the clinical timeline; flag at-risk students and involve Program Director and internal teams
  • Serve as primary point of contact for client-side clinical coordinators and preceptors across sites
  • Onboard preceptors directly or with client-side coordinators through in-person or virtual sessions
  • Ensure timely, thorough preceptor evaluations and coordinate with preceptors and students
  • Maintain biweekly check-ins with on-site coordinators
  • Present independently to client-side clinical coordinators, preceptors, and hospital staff to build credibility
  • Support hospital-level OR/division director relationships on multi-site accounts
  • Exercise judgment on issue resolution and escalation to the Program Director
  • Collaborate with Program Director and Customer Success to avoid duplicative outreach
  • Meet one of the following for clinical fluency: active NBSTSA CST or NCCT TS-C; OR RN/OR professional with hands-on OR experience; or associate's/nursing degree with first-assist experience
  • Demonstrate stakeholder communication and autonomy in a fast-growing organization

Qualifications

  • Clinical fluency — NBSTSA CST or NCCT TS-C certification, OR nurse/OR professional with OR experience, or associate's degree with first-assist experience
  • Strong stakeholder communication skills and ability to present to clinical coordinators, preceptors, and hospital staff
  • Experience in process and operations management: tracking cohort/program progress, identifying at-risk individuals, managing in-person program logistics (skills labs, materials, scheduling)
  • Willingness to travel to clinical sites regularly — 50%+ of time, heavier during scrubs phase
  • Comfort operating autonomously in a fast-growing organization and building processes from an unfinished playbook

Skills

Required:Clinical coordinationStakeholder communicationProgram/operations management

Benefits

  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy including 15 days PTO annually, Stepful closed last week of December, 15 work-from-anywhere days, 10 public holidays observed for 2026
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Stepful

Online Training for Healthcare Jobs

Stepful trains people with a high school education in 4 months and places them into healthcare jobs. Healthcare is the fastest growing industry in the US accounting for 40% of all jobs added including medical assistants, nursing assistants, and phlebotomists.

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