Senior Payor Success Manager
Remote$130k - $150kFull-timePosted 1mo ago
About the role
Senior Payor Success Manager to onboard, own, and expand payor relationships, acting as Verse’s point person for a range of payor accounts and collaborating with internal teams to deliver a first-class home healthcare experience.
Responsibilities
- Be “the face of Verse” for payor customers, owning the day-to-day for a range of key operational factors.
- Hold regular partnership reviews with payor counterparts to discuss existing business performance, understand their priorities, and demonstrate Verse’s value across medical supply, software, and service offerings.
- Leverage partnership reviews, internal data, and market news to identify and act on opportunities for account expansion (e.g., pricing improvements, market share gains, clinical partnerships).
- Build account plans that map out expansion opportunities over a multi-year time horizon.
- Collaborate with internal teams (enterprise partnerships, clinical partnerships, marketing, RCM, and operations) to resolve issues and expand accounts.
- Serve as Verse’s expert on the complex payor landscape across Medicare Advantage, Managed Medicaid, and Commercial plans.
- Travel as needed for critical customer meetings.
Qualifications
- Experience managing payor relationships in customer success, account management, or consulting roles.
- 4+ years of experience in customer success or account management roles.
- Experience building relationships across all levels of customer organizations, from gatekeepers to c-level executives.
- Strong understanding of payor priorities, including financial performance, administrative overhead, and member experience.
- Excellent interpersonal and communication skills, both written and verbal.
- Elite organizational skills & attention to detail; consistently delivers timely, zero-defect work.
- Passion for improving how patients access and pay for healthcare in the United States.
Skills
Required:Payor relationship managementStakeholder managementCommunication
Benefits
- Meaningful Compensation: 130k - 150k
- Comprehensive Health & Wellness: 100% health insurance premium coverage, dental and vision for dependents
- Plan for the Future: 401(k) plan (no company match)
- Career Growth: opportunities for rapid career advancement in a rapidly growing company.
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Verse Medical
Software platform for in-home healthcare
As healthcare costs have increased, the patient's home has become incredibly important as a site of care. Yet, patients recovering at home are highly underserved. Patients can only get better at home if they receive the high-quality care that they need reliably. The existing in-home care process involves patchwork of different vendors, all connected through faxes by nurses. We're building modern, robust software that solves this challenge and brings this market online.
consumer-health-servicesmedical-devices
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