Software Engineer, Forward Deployed (Mid - Senior Level)
Hybrid (San Francisco)$150k - $250kFull-timePosted 1mo ago
About the role
Software Engineer on Zip's Forward Deployed team, delivering high-impact, customer-facing product work at enterprise scale. Owns critical customer projects, ships enterprise-grade features, and communicates directly with customers to translate needs into technical specs and execution.
Responsibilities
- Lead the engineering on critical customer projects. You'll own scope, sequencing, and delivery against the timelines that high-stakes deals demand, embedded in the implementation cadence alongside our Field PM and Solutions Consultants.
- Ship high-impact features that move the most important strategic deals and renewals forward. The work this team takes on is what makes the platform enterprise-grade - net-new product capabilities, framework gaps (APIs, exports, notifications, etc), and targeted enhancements that ship in days or weeks.
- Bring strong product sense to every decision. Partner with core product teams to decide what to build, what to push back on, and what to redirect. Strong opinions are welcome; strong opinions grounded in what you heard on a customer call are gold.
- Shape Zip's long-term platform and roadmap. Features you ship land at our most critical customers first and compound into the platform, and the patterns you see first become next year's product investments.
- Communicate directly with customers. You'll be on calls with procurement, finance, and IT teams, diagnose problems live against real deadlines, and translate trade-offs in language that lands with both engineers and executives.
Qualifications
- 3+ years of experience in software engineering or similar field.
- Strong software engineering skills. You've shipped non-trivial production systems and you can read and write code across the stack: Python on the backend and React/TypeScript on the frontend at Zip.
- Product instincts and judgment. You're the engineer on your current team who pushes back on poorly scoped requirements, who notices when a feature is solving the wrong problem, and who's willing to say so.
- Customer empathy and crisp communication. You can sit in a room with a Director of Procurement at a $50B company, hear what they're actually worried about, and translate it into a tech spec, and vice versa. If you've never done this before but the idea sounds energizing, that counts.
- Speed and urgency with a high quality bar. You can move on a customer-driven timeline and still write code that holds up in production.
- High ownership. You diagnose, build, and ship with minimal supervision. You're the kind of engineer who follows a problem upstream until it's actually fixed.
Skills
Required:PythonReact/TypeScript
Benefits
- Start-up equity
- 100% health, vision & dental coverage options
- Catered breakfast, lunch, & dinner
- Flexible PTO
- ClassPass membership
- Monthly commuter benefit
- Team building events & happy hours
- Home office stipend
- Phone/internet reimbursement
- Paid parental leave
- Fertility stipend
- 401k plan
- Unlimited AI token usage
Last updated Sep 23, 2026. Interested? Apply on the company site.
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