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Associate Director, Quality

e.l.f. Beauty· Quality
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Hybrid (Shanghai)HybridPosted 1mo ago

About the role

Primary owner of the finished goods quality module, with end-to-end responsibility for finished goods quality management, including supplier quality, new product development, pilot/testing, mass production quality control, shipment release, and post-market improvement. Leads a team, aligns cross-functionally, and drives risk control and continuous improvement to ensure compliant, high-quality finished goods.

Responsibilities

  • Translate the company quality strategy and targets into detailed execution plans for the finished goods quality team.
  • Establish and optimize end-to-end closed-loop quality management system for finished goods lifecycle; define responsibilities, authorities, control standards and procedures.
  • Improve management and communication workflows to enhance operational efficiency and resolve role/interface gaps.
  • Own quality management across finished-goods modules including supplier quality assessment, product development, pilot-run validation, mass-production control, finished-goods inspection, batch release, non-conforming material disposition, and consumer-complaint resolution.
  • Design and coordinate workstreams within the finished-goods quality team to achieve resource synergy and standardize quality initiatives.
  • Make core quality decisions for the finished-goods module (supplier quality risk, deviation evaluation, material disposition, quality issue adjudication).
  • Balance quality compliance with business delivery timelines to support growth.
  • Interface with R&D, Procurement, Planning & Logistics, and suppliers to drive day-to-day quality activities.
  • Lead risk monitoring, proactive interventions, and cross-functional improvement initiatives to reduce quality incidents and protect brand reputation.
  • Oversee day-to-day operations of the finished-goods quality team, including task assignment, priority setting, progress tracking, and performance management.
  • Develop training frameworks and competency models to strengthen the team’s capabilities.

Qualifications

  • Bachelor’s degree or above in Quality Management, Engineering, Chemistry, or related discipline.
  • 8+ years of quality management experience in finished product quality, supplier quality, or manufacturing quality within FMCG, cosmetics, pharmaceutical, medical devices, or related regulated industries.
  • 3+ years of team management experience.
  • Strong knowledge of quality management systems (ISO 9001, ISO 22716, GMP, or relevant standards).
  • Proficiency in quality tools: FMEA, CAPA, root cause analysis, SPC, statistical analysis.
  • Excellent cross-functional communication and stakeholder management skills.
  • In-depth understanding of finished goods full-lifecycle quality management.
  • Familiarity with supplier audit/qualification methodologies and NPD quality workflows.
  • Data-driven decision-making and risk assessment capabilities.

Skills

Required:Quality management systemsFMEACAPARoot cause analysisCross-functional communication

Benefits

  • Competitive pay and benefits
  • Bonus eligibility (200% of target over the last seven fiscal years)
  • Equity
  • Flexible time off
  • Year-round half-day Fridays
  • Hybrid work environment (3 days in office, 2 days at home)
  • Total compensation philosophy focused on work-life balance and care for the team
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About e.l.f. Beauty

A Different Kind of Beauty Company

e.l.f. Beauty is a bold disruptor with a kind heart. We stand with every eye, lip, face, paw and fin. We’re making the best of beauty accessible to everyone.

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