ISV Technical Account Manager - EMEA
Hybrid (Rotterdam, Netherlands)€99.7k - €189.2kFull-timePosted 1mo ago
About the role
Technical lead for EMEA ISV partners, helping software companies build and scale commercial products using Mendix, AI Cloud and Graph Studio. Owns post-sales technical relationship with a portfolio of ISV partners, guiding architecture, enablement and growth to expand Mendix usage and partner value across the portfolio.
Responsibilities
- Technical strategy: Build trusted relationships with CTOs, CPOs, architects and engineering leaders; Translate partner product and business objectives into a clear Technical Success Plan; Track technical progress, risks and opportunities together with the partner and ISV commercial lead
- Architecture: Advise partners on product architecture, development practices and effective use of our technologies; Advise on architecture supporting repeatable deployment, scalability, maintainability and product evolution; Provide hands-on guidance through workshops, prototyping, troubleshooting and light development; Identify technical risks and blockers early and help partners resolve them; Engage Mendix experts or implementation partners when additional expertise or development capacity is required
- Enablement: Enable partner engineering teams to independently build, operate and evolve their products; Tailor technical enablement to each partner's product, experience and development roadmap; Share relevant best practices, development patterns, technical resources and platform updates
- Growth: Help partners successfully launch and scale their products across an increasing number of end customers; Identify opportunities to expand Mendix usage within existing products or across their product portfolio; Surface opportunities for AI Cloud and Graph Studio to strengthen products and create customer value; Turn technical opportunities into broader platform adoption together with the ISV commercial lead
- Collaboration: Maintain a clear view of partner technical health, progress, risks and opportunities; Provide technical input to the ISV commercial lead to support partner growth and account strategy; Coordinate with Product, technical specialists, implementation partners and wider Siemens teams when needed
- Feedback: Bring partner feedback and technical blockers to Product, Field CTO and ISV leadership; Keep partners informed about relevant product developments and roadmap direction; Share best practices, improve ISV technical playbooks and mentor TAM peers
Qualifications
- Technical depth: strong software engineering and architecture knowledge with credibility among experienced technical teams
- Technology: strong understanding of modern software development, cloud, data and AI
- Account planning: translate partner objectives into Technical Success Plans and drive progress against them
- Architecture: advise on architecture, integrations, scalability, reliability and development practices
- Hands-on capability: comfortable with technical workshops, troubleshooting, prototyping and light development
- Stakeholder management: build trusted relationships with CTOs, CPOs, architects and engineering leaders
- Commercial awareness: connect technical decisions and product success to partner growth
- Opportunity identification: identify growth opportunities across Mendix, AI Cloud, Graph Studio and the wider Siemens portfolio
- Collaboration: work effectively with ISV Sales, Product, technical specialists and implementation partners
- Partner advocacy: translate partner needs and technical feedback into actionable internal input
- Knowledge sharing: share best practices, improve technical playbooks and mentor peers
- Growth mindset: continuously develop skills and use AI effectively in daily work
Skills
Required:Software engineeringCloud, data and AI understandingAccount planningArchitecture advisoryHands-on workshop and prototypingStakeholder managementCommercial awarenessGrowth opportunity identificationCollaborationKnowledge sharing and mentoringGrowth mindset and learning with AI
Benefits
- Hybrid by default
- Global mobility
- Health and wellness benefits
- Access to country-specific benefits via link
Last updated Oct 21, 2026. Interested? Apply on the company site.
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