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Senior Technical Program Manager - Credit & Lending

Mercury· Strategic Operations
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Hybrid (San Francisco, CA; New York, NY; Portland, OR; Remote (Canada/United States))$180.2k - $225.2kfull-timePosted 1mo ago

About the role

Senior Technical Program Manager to own end-to-end technology programs powering Mercury's charge card, term loan, and adjacent credit products. Acts as the connective tissue across Engineering, Product, Risk, Compliance, Treasury, and Operations, ensuring strategic program delivery, audit-readiness, and incident-driven improvements in a regulated fintech environment.

Responsibilities

  • Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations.
  • Proactively manage sequencing, resourcing tradeoffs, and escalations; identify off-track initiatives and recommend pathways forward.
  • Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones.
  • Drive incident learnings back into design, test coverage, and runbooks for systemic improvement.
  • Contribute to the overall Mercury Bank technical program, collaborating with other TPMs to build a holistic view of progress and risks.
  • Keep a single source of truth for status, decisions, risks, and owners; maintain a living RAID log with clear owners and impact assessments.
  • Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate.
  • Build and improve operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness.
  • Produce concise, predictable updates; synthesize cross-functional information into executive-ready recommendations.
  • Document program objectives, architecture decisions, and operational impacts to onboard new team members without additional meetings.
  • Function as a trusted thought partner to engineering leads, product managers, and senior leadership.
  • Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign.
  • Lead technical retrospectives and post-mortems to systematize learnings.

Qualifications

  • 10+ years of program management or technical program management in a high-growth or regulated environment.
  • Direct experience in financial services, fintech, or credit infrastructure; familiarity with compliance, audit, reporting and risk management.
  • Track record of owning programs with multiple concurrent workstreams and cross-functional accountability at department or business level.
  • Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings.
  • Bonus: Familiarity with lending tooling ecosystem (loan origination, credit risk management, lending management systems).

Skills

Required:Program managementCommunicationRegulatory/compliance awarenessStakeholder influence

Benefits

  • Base salary, equity (stock options/RSUs), and benefits.
Last updated Sep 16, 2026. Interested? Apply on the company site.
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