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Head of Product - Personal Banking

Mercury· Product
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Hybrid (San Francisco / New York / Portland / Remote (Canada/US))$289.7k - $362.1kFull-timePosted 1mo ago

About the role

Lead the end-to-end Personal Banking product for Mercury, setting strategy, building and scaling the product organization, driving growth and engagement, and owning business performance across personal money management, banking, savings, investments, money movement, and future lending.

Responsibilities

  • Build a personal banking experience so good that people tell their friends and colleagues about it
  • Own the metrics, product strategy and the propositions we take to our customers, covering personal money management, banking, savings, investments, money movement, and in the future, lending
  • Set the craft bar: sweat the details — copy, latency, empty states — that decide whether a consumer product feels inevitable rather than adequate
  • Drive the use of AI in products where it makes the experience meaningfully better
  • Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set a cadence and culture that drives pace and quality
  • Grow the business: own acquisition, activation, retention, and the loops that compound, including how personal banking connects to the businesses Mercury already serves
  • Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them
  • Align the ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy

Qualifications

  • 10+ years building consumer products, including time owning a product's growth and economics, not only its roadmap
  • 5+ years leading product managers: hiring, coaching, org design, and performance management
  • Experience launching and scaling 0-1 products, alongside operating a large product with real customers on it
  • Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners
  • Nice to have: banking, payments, or fintech experience
  • Sound judgment in a regulated environment: you balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting
  • You have shipped AI-led products to real consumers and have opinions about what AI makes possible and where it fails
  • A consumer product leader with taste and a customer-centered, data-driven, and experimentation-oriented approach

Skills

Required:Product leadershipAI and ML in productCross-functional leadership

Benefits

  • Total rewards package includes base salary, equity (stock options/RSUs), and benefits
  • Competitive salary and equity ranges updated regularly based on industry data
  • New hire offers based on experience, location, and internal pay equity
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Mercury

Online Business Banking For Startups & Small Businesses | Financial Workflows

Powerful banking. Simplified finances. Apply in 10 minutes for business banking that transforms how you operate.

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