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Business Risk Officer

Mercury· Banking and Risk Operations
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Hybrid (San Francisco / New York / Portland / Remote (Canada/US))CA$154.1k - CA$192.6kFull-timePosted 1mo ago

About the role

Mercury is seeking a Business Risk Officer to scale product delivery with a focus on non-financial risk management. The role partners with Product, Operations, Compliance and other support teams to ensure safe and sound product features, reporting to the Head of Business Risk & Enablement.

Responsibilities

  • Identify potential blind spots in processes and controls, and suggest commercial improvements/enhancements
  • Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating when necessary
  • Facilitate execution of risk self assessments and similar exercises within non-financial risk frameworks
  • Event/incident, issues, and remediations management - ensure incidents and issues are recorded and managed through to remediation
  • Develop and enhance KPIs/KRIs to be monitored by product/process owners and other stakeholders to mitigate risk
  • Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
  • Engage with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
  • Help design/provide feedback on enterprise/firm-wide trainings and deliver trainings as needed

Qualifications

  • Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
  • Track record of balancing risk, compliance, and customer experience in cross-functional settings
  • Excellent communication skills to simplify complex business, regulatory and/or risk concepts into clear explanations and/or recommendations
  • Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
  • Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
  • Collaborative, problem-solving mindset with strong stakeholder management skills and ability to influence without direct authority
  • High quality bar and sense of ownership; pragmatism when needed
  • Proficient with AI tools, or eager to get there; growth mindset if not expert day one

Skills

Required:Non-financial risk managementRisk and control assessmentsStakeholder managementCommunication

Benefits

  • Total Rewards include base salary, equity (stock options/RSUs), and benefits
  • Competitive salary and equity ranges updated regularly based on survey data
  • New hire offers based on experience, location, and internal pay equity
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mercury

Online Business Banking For Startups & Small Businesses | Financial Workflows

Powerful banking. Simplified finances. Apply in 10 minutes for business banking that transforms how you operate.

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