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Pre-Sales Engineer

Kombo· Commercial
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New York Office$180k - $220kFull-timePosted 1mo ago

About the role

Pre-Sales Engineer at Kombo, responsible for owning the technical relationship with customers from first sales call through successful implementation. Primarily pre-sales (approximately 70%) with post-sales work (about 30%), focused on discovery, proposals, and driving complex implementations, in-person on-site in New York City.

Responsibilities

  • Run technical discovery that uncovers the business objective behind a request, including in domains not fully mapped yet
  • Create technical proposals covering architecture, security, and implementation approach
  • Partner with AEs on complex, multi-stakeholder deals with engineering and executive stakeholders
  • Own the technical relationship from POC through signed contract through production deployment
  • Create supporting technical assets (demo environments, Postman collections, integration guides, troubleshooting documentation)
  • Document repeatable playbooks for discovery, scoping, and implementation
  • Feed customer insight back to Product/Engineering to shape the roadmap without overpromising

Qualifications

  • 3+ years in a technical customer-facing role at a B2B SaaS company with genuine pre-sales ownership (discovery, champion-building, deal shaping)
  • Track record working complex deals with technical and non-technical stakeholders; consistent deal value of $100k-150k+
  • Strong communication skills (whiteboard architecture with engineers, translate value to executives)
  • Hands-on with APIs (read documentation, write sample code, debug integration issues)
  • Comfort with ambiguity and building things from scratch

Skills

Required:Technical discovery and deal shapingArchitecture and security proposalsAPIs
Last updated Sep 30, 2026. Interested? Apply on the company site.
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