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Head of India

Taptap Send· Markets
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London, dubaiFull-timePosted 1mo ago

About the role

GM role responsible for the India remittance market, owning P&L, pricing, regulatory relationships, partnerships, product feedback, and diaspora-focused growth across multiple sending markets.

Responsibilities

  • The P&L. Volume, gross profit and CAC across every India corridor. Not influence, own. A miss is your miss. A beat is your win.
  • Strategy and sequencing. Which sender markets, which communities, which channels, in what order. US, Canada, UK, Europe, Australia and UAE to start. Build the plan, defend it to leadership, execute it.
  • Pricing. India is the most rate-sensitive, most competitive remittance market in the world, up against competitors who reprice daily. Set FX and fee strategy corridor by corridor.
  • The regulatory and partner landscape. RBI rules, bank partnerships, payout rails. Know the terrain cold and own the local relationships.
  • Product. Obsess over UX and the services NRIs actually need. Closer to the customer than anyone in the company, and what you hear feeds straight into product, pricing and customer support.
  • The diaspora puzzle. Community partnerships, temples and gurdwaras and churches, cricket leagues, student associations, remittance-heavy employers, influencers, festivals (Diwali is a season, not a day). Get in front of each community authentically, and cheaply.
  • The team. Hire, coach and retain people in India and in sending markets. Small, dense, fast.

Qualifications

  • 10 to 15 years in high-growth environments: startups, operations, consulting, finance, fintech. Has owned a number and talks about it the way owners do.
  • Diaspora-fluent. Real knowledge of and networks in the Indian diaspora, and real curiosity about it. Migration patterns, community structures, who sends money to whom and why.
  • Commercially sharp. Holds pricing, unit economics and CAC math in their head, and works the data directly. Excel or Sheets required, SQL a real plus.
  • A hustler with judgment. Closes a bank partnership Monday, reviews corridor margins Tuesday, shows up at a community event in Jackson Heights on Saturday. Likes all three.
  • A regulatory realist. Understands (or can quickly master) RBI rules and the compliance realities of moving money into India. Treats compliance as a partner, not an obstacle.
  • Multilingual, ideally. Fluent in English. Hindi, Gujarati, Punjabi, Tamil, Telugu or Malayalam are genuine assets.

Skills

Required:P&L ownershipPricing strategyRegulatory & partnershipsProduct feedback loopDiaspora market knowledgeTeam leadership
Last updated Oct 8, 2026. Interested? Apply on the company site.

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