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Head of APAC

Taptap Send· Markets
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Hybrid (Singapore)Full-timePosted 1mo ago

About the role

Lead and scale Taptap Send’s growth across APAC with P&L ownership, focusing on East Asia and China while overseeing Southeast Asia. Build strategy, lead regional teams, and represent the company externally to drive growth, profitability, and adoption of remittance services in APAC.

Responsibilities

  • Establish the vision, strategy and execution plan for APAC with direct ownership of East Asia (China focus) and oversight of Southeast Asia
  • Own the APAC P&L and deliver growth and profitability targets
  • Drive adoption, profitability, and brand awareness across the region
  • Report to the executive leadership team using data-driven, test-and-learn approaches
  • Monitor regional metrics to improve execution and inform resource allocation
  • Build trust-based relationships with diaspora communities, partners and stakeholders across APAC (notably China and East Asia)
  • Represent Taptap Send externally and engage with payments, fintech and financial services ecosystems
  • Collaborate with internal stakeholders (Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops, etc.)
  • Direct growth initiatives across East Asia (China focus) including acquisition, retention, pricing, user research, product quality and customer experience
  • Oversee growth in Southeast Asia with market leaders to achieve targets
  • Identify opportunities to unlock new markets and customer segments across APAC
  • Recommend product improvements based on market and customer insights
  • Lead and develop regional teams, coaching market leaders and maintaining hands-on involvement where needed
  • Hire, develop and retain diverse, high-performing talent
  • Build a high-performing regional organization as Taptap Send scales

Qualifications

  • 10+ years of experience in payments or financial services, including senior leadership in a regulated entity
  • Proven track record owning and scaling multi-market or regional businesses with P&L responsibility
  • Deep understanding of the China payments ecosystem and networks across East Asia
  • Strong understanding of regulatory/payments landscape across APAC
  • Experience driving consumer acquisition and retention and scaling sustainable growth
  • Experience building and leading high-performing teams across multiple markets
  • Strong commercial judgment balancing growth, customer experience, operations, and profitability
  • Advanced stakeholder management with senior internal/external credibility
  • Strong analytical skills and data-driven decision making
  • Fluency in English and Mandarin
  • Bachelor’s degree; advanced degree or MBA is a plus
  • Willingness to travel internationally regularly

Skills

Required:Strategic planning and P&L managementLeadership and team developmentChina payments ecosystemStakeholder managementData-driven decision makingEnglish and Mandarin fluency

Benefits

  • Note: Benefits are not explicitly listed in the description.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Taptap Send

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