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Manager Clinical Lab

Natera· Tissue Exome
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San Carlos, CAFull-timePosted 1mo ago

About the role

Managerial role overseeing clinical lab operations, ensuring production goals, quality, regulatory compliance, and continuous improvement under the Senior Manager.

Responsibilities

  • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
  • Engages in future planning and scales employees and equipment appropriately
  • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
  • Monitors the quality control/assurance programs, test results, and equipment (if applicable)
  • Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
  • Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
  • Refines current lab process through continuous improvement projects.
  • Oversees team specific lab operation.
  • Go-to person when senior manager is not present; go-to person for knowledge of process and product.
  • Responsible for seamless transition of automation and test improvement/additions into production workflow
  • Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
  • Supports Supervisors in close out of NCRs.
  • Responsible for the initiation and close out of CAPAs in a timely manner.
  • Ensures departmental lab compliance for regulatory bodies
  • Ensures tests are being completed according to approved procedures.
  • Maintains an organized, safe and efficient work area for the team at all times.
  • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
  • Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues.
  • Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.
  • Meets regularly with Supervisors to discuss goals and progress.
  • Responsible for performance review of direct reports and overseeing performance review of entire staff.
  • Plans and leads team meetings.
  • Develops high-performing employees by providing them learning opportunities, cross-training opportunities and newchallenges whenever possible.
  • Recognizes and rewards talent through merit reviews, promotions, and recognition programs
  • Adheres to Departmental Expectations.
  • Manages the training program for direct reports.
  • Notifies management of all requirements for tools, supplies, etc.
  • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
  • Provides guidance to subordinates within the latitude of established company policies.
  • Recommends changes to policies and establishes procedures that affect immediate organization(s).
  • Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

Qualifications

  • BS/BA degree in Biological Sciences, related field, or equivalent
  • 6+ years of experience in clinical Lab environment with knowledge in molecular diagnostics preferred. As a pre-req is eligible for delegation as both CAP General Supervisor and NYSDOH supervisor
  • Current California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist)

Skills

Required:Production managementQuality and regulatory compliance
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Natera

A global leader in cfDNA testing

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

oncologywomen's healthorgan healthcell-free DNA
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