Client Account Specialist
Dallas, TX$65k - $85kFull-timePosted 1mo ago
About the role
Hiring a Client Account Specialist to own billing accuracy and the client experience around it, ensuring property managers on the platform receive clear, correct, on-time billing.
Responsibilities
- Act as the primary billing contact for property managers.
- Update our Insurance Operating System (IOS) to reflect client requests and changes.
- Keep billing structures in the IOS accurate.
- Spot revenue-flow improvements and work with engineering to ship them.
- Build dashboards that show leadership how billing is performing.
- Create training videos and tools to improve the client billing experience.
- Write playbooks for billing support, validation, and troubleshooting.
- Standardize processes to prevent workflow breakdowns.
Qualifications
- Sharp attention to detail and a strong instinct for data integrity.
- Ability to explain technical and billing issues clearly to non-technical people.
- Proactive, organized, and takes ownership.
Skills
Required:Billing accuracyBilling system administration (IOS)cross-functional collaboration
Nice to have:Data visualizationTraining & playbook creation
Benefits
- Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.
- Fast-tracked salary growth for strong performers.
Last updated Oct 22, 2026. Interested? Apply on the company site.

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