Business Operations Lead
Hybrid (Boston, MA)$100k - $125k + bonusFull-timePosted 1mo ago
About the role
Role focused on building and owning the connective tissue of a startup insurance carrier, handling end-to-end policy lifecycle, regulatory operations, distribution support, and operational tooling in a fast-paced, high-ownership environment.
Responsibilities
- Run the policy lifecycle: submission intake and clearance, quote-to-bind workflow, policy issuance, endorsements, cancellations, and renewals
- Own regulatory operations: support rate, rule, and form filings across states, manage surplus lines compliance (stamping offices, affidavits, taxes), track RRG registrations and state licensing, and keep the filing calendar clean
- Translate operational needs into specs for the engineering team, then test and ship the internal tooling that automates your own work
- Support distribution operations: producer onboarding and verification (licenses, W-9s, ACH), commission calculation and payout, and channel reporting
- Build the reporting layer: premium and loss reporting, production dashboards, and data for regulators, reinsurers, and leadership
- Find manual processes, document them, then kill them with better systems
Qualifications
- 1+ year in management consulting, investment banking, or a comparable high-intensity analytical role
- No insurance experience required. We will teach you the industry. What we cannot teach is precision, speed, and ownership
- Detail-obsessed: filings and compliance work punish sloppiness, and you find errors before anyone else does
- Strong in Excel; SQL or Python a plus
- Comfortable owning outcomes without a playbook, in a company where the playbook is being written in real time
- Based in Boston or ready to relocate; this role is in office
Skills
Required:Policy lifecycle managementRegulatory filings and complianceOperational tooling & automationExcel
Nice to have:Distribution operations supportReporting & analyticsSQLPython
Benefits
- Annual performance bonus
- Health, dental, and vision coverage
- 401(k)
Last updated Oct 22, 2026. Interested? Apply on the company site.

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