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Executive Communications Director, Chief Product & Technology Officer

Twilio· Marketing
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Hybrid (West Coast, USA)$181.2k - $251.6kFull-timePosted 1mo ago

About the role

Executive communications director to partner with Twilio’s Chief Product & Technology Officer, crafting and driving messaging that elevates the CPTO’s voice across internal and external audiences, while selectively supporting the R&D organization and leadership on initiatives to share Twilio’s innovation story.

Responsibilities

  • Iterate and execute an annual executive communications strategy and plan that positions the Chief Product & Technology Officer as the transformative leader behind Twilio’s innovation story.
  • Take the pen on all content coming from Twilio’s CPTO including keynotes, internal presentations, blogs, press and social media.
  • Partner with PMM and CorpComms on impactful, forward-thinking communications that tell Twilio’s innovation story from various R&D leaders
  • Propose opportunities and concepts for thought leadership to elevate Twilio’s R&D leadership’s visibility in the market
  • Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings
  • Drive communications for ongoing change management initiatives within the R&D function
  • Develop content for R&D function-level communications and events that supports Twilio’s unique Builder culture.
  • Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more

Qualifications

  • 10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
  • 5+ years in the tech industry
  • Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs
  • Strong executive presence and ability to advise on communications strategy to all levels of the organization
  • Strong cross-functional collaboration skills with the ability to partner effectively across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
  • Excellent project management skills
  • Strong business acumen with exemplary editing and writing skills
  • Experience in external-facing thought leadership (blogs, event keynotes, social media)
  • Proficiency in creating slide desks for large audience presentations
  • Strong ability to synthesize complex topics (AI, data, product strategy) into compelling, digestible content for diverse audiences
  • Exceptional writing and storytelling skills with the ability to craft clear, engaging, and strategic messaging for executive leaders

Skills

Required:Executive communicationsContent creation and editingCross-functional collaboration

Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • offerings vary by location
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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