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Digital Sales Representative - Activate

Twilio· Sales
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Hybrid (Remote - US)$30.09/hr - $41.8/hrfull-timePosted 1mo ago

About the role

Twilio seeks a Digital Sales Representative - Activate to grow and retain high-value self-service accounts by engaging customers, guiding product adoption, preventing churn, and helping customers scale across Twilio products (Communications, SendGrid, or Segment). Remote-first with potential ad-hoc in-person gatherings.

Responsibilities

  • Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
  • Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
  • Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
  • Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
  • Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.

Qualifications

  • At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
  • Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions.
  • Strong communication skills with the ability to engage technical and business stakeholders.
  • Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
  • Ability to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments.
  • Curiosity about cloud communications, customer engagement, email, data, or SaaS products.

Skills

Required:Sales qualificationCommunicationData-driven prioritization

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Offerings vary by location
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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