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Forward Deployed Engineer, DACH

Telnyx· Sales
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Hybrid (Munich)Full-timePosted 1mo ago

About the role

Embedded enterprise-focused engineering role in Munich to architect and ship production systems on Telnyx's global network for enterprise customers in the DACH region. Works jointly with an Enterprise AE to build real solutions (not demos), leading technical discovery, architecture, POC, and production go-live.

Responsibilities

  • Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
  • Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
  • Run open-weight LLMs in customer environments and deploy self-hosted stacks when required
  • Deploy and operate LiteLLM as the model gateway in customer environments
  • Instrument and govern LLM usage through the gateway with cost tracking, caching, logging and observability
  • Wire production observability for everything shipped (metrics, logs, traces, dashboards, alerting)
  • Design model routing strategies for real-time voice workloads
  • Make build-vs-buy decisions between self-hosted models and hosted frontier APIs
  • Adapt models to customer domains (German language, GDPR, EU AI Act, data localization)
  • Lead POCs, pilots, and production launches from whiteboard to go-live
  • Own customer outcomes and stay engaged until stable
  • Collaborate with Product and Engineering to shape the roadmap for DACH
  • Create clear technical documentation, runbooks, and handoff
  • Troubleshoot and resolve complex integration issues with customer teams

Qualifications

  • CS degree or equivalent experience
  • 3+ years building and shipping production software
  • Proficiency in Python, Node.js/TypeScript, Go
  • Understanding of production model issues: rate limits, timeouts, retries, billing, concurrency
  • Experience deploying containerized services on Kubernetes
  • Strong observability skills (Prometheus, Grafana, OpenTelemetry, Graylog/ELK)
  • High-concurrency experience with Kafka or similar
  • API design and development (OpenAPI, REST/GraphQL, auth, rate limiting, versioning, idempotency)
  • Event-driven/cloud-native mindset
  • Exposure to SIP, WebRTC, real-time voice/messaging systems
  • Self-sufficient with strong problem-solving and customer-facing engineering experience
  • Excellent written and verbal communication in English and German
  • Based in Munich or willing to relocate; hybrid role with travel across Germany, Austria, and Switzerland
  • Legally authorized to work in Germany or eligible for sponsorship

Skills

Required:Languages (Python, Node.js/TypeScript, Go)KubernetesObservability toolingAPI designGerman language proficiency
Nice to have:Real-time communications exposure
Last updated Sep 17, 2026. Interested? Apply on the company site.
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About Telnyx

Telnyx owns the full stack from carrier network to AI inference, so there's nothing between your agent and the person on the other end. No handoffs. No lag. Just voice, messaging, and AI that keeps up.

Carrier-owned global communications platform for voice AI agents, SIP trunking, programmable voice, SMS/MMS, and AI inference. Single vendor for the full voice-AI stack on a Tier-1 network across 40+ countries.

Cloud communicationsGlobal eSIMMessagingPhone number APIPrivate networkProgrammable SMSSIP trunkingVoIP
Company profileWebsite

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