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Workforce Management Specialist

Neko Health· Operations & Markets
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Hybrid (London), Hybrid (Stockholm)Full-timePosted 1mo ago

About the role

Role focused on staffing clinics to target coverage, owning rota creation, scheduling accuracy, and workforce reporting within the Operations Planning function to support fast, informed decisions for clinic and market leadership.

Responsibilities

  • Own accurate, on-time bi-weekly/monthly rota publication for all assigned Swedish clinics, with late changes, swaps, and backfills handled without service disruption.
  • Establish daily tracking of open shifts and coverage gaps across assigned clinics, with escalation to bank pools and agency partners triggered before gaps affect throughput.
  • Administer Quinyx (locations, roles, templates, policies, leave rules) for assigned clinics and configure at least one automation that measurably reduces manual admin time (Tech-enabled, human-centred).
  • Deliver a reliable weekly staffing pack (coverage %, overtime, additional hours, tardiness, utilisation, variance vs plan) that clinic and market leadership use to make staffing decisions.
  • Reduce payroll queries and adjustments through cleaner timesheet reconciliation and consistent HRIS-to-payroll data flow.

Qualifications

  • Previous experience in strategic workforce planning (Quinyx is preferable but other systems are accepted)
  • Comfortable in Excel: filters, lookups, pivot basics, conditional formatting; able to analyse CSVs and spot anomalies
  • Demonstrated ownership of detail-heavy, deadline-driven admin work (the "last mile" that keeps a rota accurate)
  • Demonstrated ability to build recurring reporting/dashboards (Tableau, Power BI, or advanced Excel) covering variance-to-plan, utilization, or forecast accuracy
  • Experience improving data integrity or process efficiency in a workforce data pipeline
Last updated Sep 25, 2026. Interested? Apply on the company site.
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