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Principal Product Manager, Lighthouse

Owner.com· EPD
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Remote - United States or CanadaFull-timePosted 1mo ago

About the role

Lead the Lighthouse initiative as a full end-to-end product and operating model, building a scalable multi-location platform feature set within Owner’s single platform, with field-facing customer engagement and end-to-end ownership.

Responsibilities

  • Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.
  • Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.
  • Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.
  • Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).
  • Spend meaningful time with customers in the field and translate signal into shipped outcomes

Qualifications

  • 5+ years of Product Management experience.
  • Builder mindset — thrives in ambiguity, prototypes quickly, and learns by building.
  • Technically fluent — comfortable reading code, reasoning about systems, and partnering deeply with engineers.
  • Rapid prototyper — uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution.
  • Strong product operator — proven track record of shipping high-impact products.
  • Customer obsessed — excels at discovery, relationship building, and translating customer needs into product direction.
  • Business-minded — understands unit economics, GTM strategy, and growth levers.
  • Cross-functional leader — aligns teams and drives decisions across engineering, design, and go-to-market.
  • Founder mentality — end-to-end ownership with an entrepreneurial approach; former founders are a strong plus.

Skills

Required:Product ManagementCustomer discovery and relationship buildingCross-functional leadershipTechnical fluencyPrototyping with AI/low-code

Benefits

  • comprehensive health coverage
  • remote-first workplace
  • unlimited PTO - plus extra fun perks!
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Owner.com

Online Ordering and Restaurant Marketing System | Owner.com

Restaurant WebsiteRestaurant SEOOnline OrderingLoyalty & RewardsBranded Restaurant AppEmail & SMS MarketingPush Notifications MarketingDelivery
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