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Head of Global Enablement

Owner.com· Revenue
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Remote$270k - $350kFull-timePosted 1mo ago

About the role

We’re hiring an innovative Head of Global Enablement to supercharge the effectiveness of our Sales, Onboarding, and Customer Success teams. Own enablement across the full customer journey, design scalable AI-enabled systems, and drive business outcomes in a remote-first, global company.

Responsibilities

  • Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and how teams adapt to new products and workflows.
  • Design and roll out the most relevant sales methodology training for where the business is today, including discovery, pain quantification, and how to sell across multiple product lines as a connected system.
  • Build scalable, AI-enabled systems for training and content delivery.
  • Partner with our technical teams to define what product and positioning information enablement needs to keep training consistent as the product evolves.
  • Train frontline sales and CS managers on core coaching and management practices.
  • Build systems that let managers reinforce the methodology consistently across their teams.
  • Tie enablement's work to business metrics such as time to first call, ramp velocity, and call quality.
  • Identify what's working with top performers and build repeatable systems around it.
  • Determine how enablement should be structured across the different motions it supports (inbound, outbound, launch, and success), and build and develop the team to support that structure over time.

Qualifications

  • A track record of building an enablement function or methodology from the ground up, ideally at a company that scaled from early-stage through high growth.
  • Experience owning enablement across the full customer lifecycle, including sales, onboarding, ongoing skill development, and success/retention/expansion
  • Direct experience selling or enabling in an SMB or high-velocity sales motion, and an understanding of how that differs from enterprise, procurement-driven selling.
  • A framework or methodology you've built or trained teams on at a previous company, with evidence it drove measurable improvements in seller performance.
  • Comfort using AI tools to build scalable enablement systems
  • A pragmatic, business-first approach to enablement, driven by what the business needs rather than playbooks applied unchanged from your last company.
  • Experience training and coaching frontline managers on management fundamentals, not just individual contributors.
  • A builder's mindset and willingness to be hands-on.

Skills

Required:Enablement strategyCoaching and leadership developmentAI-enabled training systemsMeasurement and metricsOrg design

Benefits

  • comprehensive health coverage
  • remote-first workplace
  • unlimited PTO
  • extra fun perks
  • generous pre-IPO equity package
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Owner.com

Online Ordering and Restaurant Marketing System | Owner.com

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