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Senior Account Manager, eCommerce / Retail

Snap Inc.· Sales
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Hybrid (Beijing / Shenzhen)Full timePosted 4w ago

About the role

Senior Account Manager responsible for owning advertiser outcomes across a broader scope, acting as a solutions expert and mentor to the team, with strong cross-functional collaboration and client leadership to drive performance for eCommerce/retail advertisers in China.

Responsibilities

  • Own a portfolio of accounts or a moderate-sized book of business with increasing independence and translate account strategy into execution plans
  • Lead optimization cadences, measurement plans, rollout plans, and operational approaches that improve client outcomes
  • Build deeper client relationships and proactively identify opportunities to strengthen performance, service quality, and product adoption
  • Distill performance trends and business context into clear actions, recommendations, and value stories for clients
  • Execute account strategy in close partnership with Client Partners and coordinate cross-functional stakeholders around launches, troubleshooting, and milestones
  • Act as a solutions expert across products, measurement, and execution best practices
  • Identify and escalate complex issues early while helping create structure around execution and decision-making
  • Produce polished, precise reviews, updates, and recommendations that connect performance to business implications
  • Mentor less experienced teammates by sharing knowledge, reviewing work, and modeling strong account management practices
  • Lead selected team activities and contribute to stronger team culture and operating rigor

Qualifications

  • Bachelor’s degree or equivalent practical experience
  • 5+ years of experience in digital advertising, account management, client services, or a related commercial role
  • Experience owning client-facing workstreams or books of business with measurable impact
  • Strong analytical skills with the ability to diagnose issues, interpret measurement signals, and turn insights into action
  • Experience working across multiple cross-functional partners to deliver results and manage stakeholder expectations
  • Strong communication and stakeholder management skills in English and Mandarin

Skills

Required:Account managementClient relationship managementData analysis / interpretationCross-functional collaborationCommunication (English, Mandarin)

Benefits

  • Paid parental leave
  • Comprehensive medical coverage
  • Emotional and mental health support programs
  • Compensation packages that let you share in Snap’s long-term success
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Snap Inc.

We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

We believe the camera presents the greatest opportunity to improve the way people live and communicate.

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