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Senior Deal Desk Analyst ⭐

Achievers· Corporate Operations – Revenue Operations
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RemoteFull-time permanentPosted 4w ago

About the role

Senior Analyst, Deal Desk responsible for day-to-day deal execution, pricing strategy, and deal governance to drive ARR growth, deal velocity, and long-term customer value in a high-volume B2B SaaS environment.

Responsibilities

  • Own and execute day-to-day Deal Desk support, including managing deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewal deals
  • Lead complex and non-standard deals, providing strategic guidance on pricing, licensing models, and commercial constructs
  • Partner with Sales and Customer Success to structure competitive, scalable, and compliant deals, acting as a thought partner to drive the right deal outcomes
  • Provide clear guidance and transparency on pricing, approvals, and deal structures to help Sales and Customer Success navigate trade-offs
  • Apply sound judgment to balance sales velocity with pricing integrity, margin protection, and long-term revenue outcomes
  • Act as the primary liaison between Sales, Legal, and Finance to align on contract terms, approvals, and deal strategy
  • Support commissions processes during monthly and quarterly cycles by contributing to crediting validation, exception review, and payout accuracy
  • Serve as an escalation point for high-impact or non-standard deals with data-driven recommendations
  • Act as a SME for deal structuring, pricing strategy, and contracting best practices
  • Mentor and support Deal Desk Analysts, elevating team capability and consistency
  • Define and evolve pricing frameworks, discount matrices, approval governance, and deal guardrails
  • Build, document, and standardize Deal Desk processes, playbooks, and operating procedures
  • Identify and implement opportunities for process optimization, automation, and workflow improvements
  • Streamline deal approval and contract workflows to accelerate deal cycle times while maintaining controls
  • Develop reporting and dashboards to track deal performance, discounting trends, and operational effectiveness
  • Enable Sales and Customer Success through training on pricing, deal structuring, tools, and processes
  • Foster a culture of continuous improvement with collaboration, discipline, accountability, and consistency

Qualifications

  • 6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations within a B2B SaaS environment
  • Proven ability to operate in a high-volume, hands-on deal environment while contributing strategically as a subject matter expert
  • Strong expertise in SaaS pricing models, discounting, contract structuring, and deal strategy
  • Experience building, documenting, and optimizing scalable processes and workflows
  • Demonstrated experience driving process improvements and automation initiatives
  • Strong cross-functional collaboration experience with Sales, Customer Success, Legal, Finance, and related stakeholders
  • Proficiency with Salesforce (or equivalent CRM), CLM tools, and workflow/automation systems
  • Advanced Excel or Google Sheets skills with strong analytical and data interpretation capabilities
  • Excellent communication and stakeholder management skills, with the ability to influence without direct authority
  • Demonstrated ability to balance collaboration with adherence to business policies, guardrails, and operational consistency
  • Strong attention to detail and ability to manage competing priorities in a fast-paced environment

Skills

Required:Deal Desk ownershipPricing strategyContract structuringCross-functional collaboration

Benefits

  • We are passionate about disruptive technology rooted in science, research, and data.
  • Recognition for contributions to HR, technical excellence, and workplace culture.
  • Environment of connection, security, and community.
  • Ability to move quickly, fail fast, and adapt to change.
  • Strong product and culture alignment.
  • Commitment to excellence in all we do.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Achievers

Employee recognition software

Achievers is an employee recognition software with a global rewards marketplace. Discover how we drive 2x more engagement than any other platform.

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