← All roles

Manager, Accounts Receivable

Achievers· Corporate Operations – Accounting
Apply on company site
Hybrid (Toronto, ON)$90k - $106kFull-time permanentPosted 5d ago

About the role

Leads Achievers' global accounts receivable function, ensuring timely and accurate invoicing, collections, cash application, and AR operations. Drives operational excellence across the order-to-cash cycle, strengthens internal controls, and supports working capital and cash flow optimization.

Responsibilities

  • Oversee end-to-end accounts receivable processes, including invoicing, collections, cash application, account reconciliations, and dispute resolution.
  • Ensure timely, accurate, and compliant billing in accordance with customer contracts and company policies.
  • Monitor accounts receivable ageing and drive proactive collection strategies to minimise delinquency and reduce credit risk.
  • Partner with internal stakeholders and customers to resolve billing and payment issues efficiently while maintaining positive customer relationships.
  • Support working capital optimisation through effective cash collection and receivables management practices.
  • Lead, coach, and develop a team of six accounts receivable professionals, fostering a culture of accountability, collaboration, customer service, and continuous improvement.
  • Establish clear performance expectations and provide ongoing feedback, mentorship, and career development opportunities.
  • Drive employee engagement and build team capabilities to support organizational growth and evolving business needs.
  • Work closely with Finance Systems and IT teams to optimise AR-related systems, workflows, and reporting capabilities.
  • Serve as a trusted advisor on billing, collections, and customer account matters across the organization.
  • Identify, lead, and implement process improvement initiatives that enhance efficiency, accuracy, scalability, and customer experience.
  • Evaluate and leverage automation tools and technologies to streamline invoicing, collections, cash application, and reporting processes.
  • Develop, maintain, and strengthen accounts receivable policies, procedures, and internal controls.
  • Support system implementations, upgrades, and process transformation initiatives across the order-to-cash cycle.
  • Oversee the preparation and presentation of key accounts receivable metrics, including ageing, collections performance and billing activity.
  • Analyze receivables data to identify risks, opportunities, and actionable insights for Finance leadership.
  • Support internal and external audits by providing documentation, reconciliations, and control evidence.
  • Ensure compliance with company policies, financial reporting requirements, and internal control standards.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business, or a related field.
  • 5+ years of progressive experience in accounts receivable, collections, or accounting, including at least 2 years in a leadership or supervisory capacity.
  • Strong understanding of the full accounts receivable lifecycle, including invoicing, collections, cash application, reconciliations, accounting treatments, internal controls, and policy development.
  • Proven experience leading teams and driving process improvements within a fast-paced, high-growth environment.
  • Excellent analytical, problem-solving, and decision-making skills, with a strong attention to detail.
  • Strong verbal, written, interpersonal, and stakeholder management skills, with the ability to collaborate effectively across all levels of the organization.
  • Demonstrated ability to prioritise competing demands, manage deadlines, and deliver results in a dynamic environment.
  • Advanced proficiency in Microsoft Excel and the broader Microsoft Office suite.

Skills

Required:Accounts Receivable lifecycleLeadershipData analysis

Benefits

  • Rewards for your impact through our Recognition and Rewards program
  • Health Benefits and Life Insurance Coverage beginning on your first day
  • Parental Leave Top-up
  • Employer matched RRSP contributions
  • Flexible Vacation to recharge, so you can bring your best
  • Employee and Family Assistance Program offering mental health, legal, and financial counselling
  • Supported professional development and career growth (Linkedin Learning, mentorship)
  • Employee-Led Employee Resource Groups that celebrate our diversity
  • Regular events designed to build connection, belonging, and well-being
  • Hybrid flexibility, with time in our Liberty Village, Toronto office
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Achievers

Employee recognition software

Achievers is an employee recognition software with a global rewards marketplace. Discover how we drive 2x more engagement than any other platform.

RecognitionRewardsEmployee engagementRecognition platformEmployee rewards
Company profileWebsite

More open roles at Achievers