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Associate Technical Account Manager

Sprinto· Customer Experience
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Hybrid (Remote India)RemotePosted 4w ago

About the role

An early career opportunity for 2026 B.Tech cybersecurity and MBA–ITBM graduates. Sprinto is an Autonomous Trust Platform that centralises trust requirements across security frameworks, vendors, and customers. The role guides customers from contract signature through setup, go-live, and their first audit milestone, collaborating with founders, CTOs, and security teams to ensure successful onboarding and ongoing value.

Responsibilities

  • Make the plan real. Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.
  • Guide the setup. Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.
  • Keep people moving together. Lead progress conversations, write clear updates, and surface risks while there is still time to act.
  • Own the next step when things get stuck. Bring in Product, Support, or Compliance with the right context, then follow through with the customer.
  • Improve the journey. Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Qualifications

  • B.Tech background in cybersecurity or a related technical field with meaningful security exposure, or an MBA in Information Technology Business Management (ITBM).
  • No graduation-year requirement. Internships, projects, and early work experience count.

Skills

Required:CommunicationProject planningCustomer onboarding

Benefits

  • Work wherever you are: 100% remote.
  • Co-working allowance (annual).
  • USD 1,000 annually for skill development.
  • Unlimited leave.
  • Health insurance up to INR 10 lakh for you and family, accident protection INR 10 lakh, life insurance 3x annual salary.
  • INR 35,000 workstation setup support.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Sprinto

Continuous Security & Compliance Platform

Sprinto is a security compliance automation platform for fast-growing tech companies that want to move fast and win big.

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