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Software Development Engineer III (CRM - Opportunities - AI)

GoHighLevel· Engineering – CRM & Automation
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RemoteEmployee IndiaPosted 4w ago

About the role

SDE-3 Backend Builder to own the CRM Opportunities product end-to-end, focusing on backend data models, APIs, and distributed workflows for the Opportunities pipeline, with AI-assisted features built on top of existing AI capabilities.

Responsibilities

  • Own the full lifecycle of the Opportunities backend: translate business and customer needs into scalable, production-grade services
  • Design and evolve the data model for pipelines, stages, deals, and associated entities — getting consistency, throughput, and query patterns right
  • Build and scale APIs, event-driven workflows, and background jobs that handle high-volume writes, automations, and integrations
  • Tackle distributed systems concerns: idempotency, eventual consistency, race conditions, hot tenants, and noisy-neighbor isolation
  • Improve performance and reliability of large pipelines (millions of opportunities per workspace) through indexing, sharding, caching, and query optimization
  • Build the AI-assisted surfaces of Opportunities on top of existing AI capabilities — context assembly from CRM data, prompt and response contracts, caching, cost and latency budgets, graceful degradation when a call is slow, wrong, or unavailable, and a feedback loop for measuring output quality
  • Ship end-to-end when needed — including UI changes in Vue — without blocking on cross-functional handoffs
  • Instrument the system: logs, metrics, traces, and SLOs that make production behavior legible
  • Drive incident response, postmortems, and the engineering hygiene that keeps a high-traffic product healthy

Qualifications

  • 4+ years building and operating production backend systems at scale
  • Strong fundamentals in data modeling (SQL and NoSQL), API design, and distributed systems
  • Hands-on experience with Node.js or Go in production
  • Track record of owning services end-to-end — design, build, deploy, on-call
  • Comfort working independently in ambiguous problem spaces with high ownership
  • Solid grasp of scalability, performance, and reliability trade-offs

Skills

Required:data modelingAPI designdistributed systemsNode.js
Nice to have:Go

Benefits

  • Not specified in the description.
Last updated Oct 21, 2026. Interested? Apply on the company site.

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