← All roles

Staff Engineer - Backend

GoHighLevel· Engineering – CRM & Automation
Apply on company site
RemoteEE Full-TimePosted 4w ago

About the role

Senior individual contributor role focused on designing, building, and evolving HighLevel’s backend systems and distributed architecture powering the CRM platform.

Responsibilities

  • Design and evolve highly scalable, reliable backend systems and services
  • Lead architecture for complex and cross-team backend initiatives
  • Design APIs, data models, event-driven workflows, and service boundaries
  • Build systems capable of handling high-throughput requests and large-scale datasets
  • Design asynchronous processing using queues, events, streams, and background workers
  • Make architectural decisions around relational databases, NoSQL databases, search systems, caching, and messaging infrastructure
  • Identify performance bottlenecks across applications, databases, queues, and infrastructure
  • Improve API latency, throughput, resource utilization, and system scalability
  • Design systems for graceful degradation, retries, idempotency, failure recovery, and fault tolerance
  • Establish patterns for data consistency and distributed workflows across services
  • Lead database and data-access optimization initiatives
  • Design effective caching, indexing, partitioning, sharding, and data-retention strategies
  • Improve observability through metrics, logs, tracing, dashboards, and actionable alerts
  • Lead investigations into complex production incidents and drive permanent corrective actions
  • Define engineering standards around reliability, scalability, testing, security, and maintainability
  • Review architecture proposals and critical code changes across teams
  • Identify systemic technical debt and drive pragmatic modernization initiatives
  • Partner with Product and Engineering leadership to make technical trade-offs based on business requirements
  • Mentor senior engineers and develop stronger technical ownership across teams
  • Remain hands-on and contribute code to critical systems and initiatives

Qualifications

  • 8+ years of software engineering experience, with significant experience building backend systems at scale
  • Strong proficiency in at least one backend language such as Node.js/TypeScript, Go, Java, or similar
  • Strong understanding of distributed systems and microservice architecture
  • Deep understanding of API design and service-to-service communication
  • Strong knowledge of relational and NoSQL database systems
  • Experience designing systems involving large datasets and high request volumes
  • Strong understanding of concurrency, asynchronous processing, queues, and event-driven architectures
  • Experience with caching and distributed caching strategies
  • Strong understanding of database indexing, query optimization, transactions, and data consistency
  • Experience designing reliable systems with retries, idempotency, timeouts, rate limiting, and failure recovery
  • Strong understanding of scalability, availability, consistency, and performance trade-offs
  • Experience diagnosing complex production issues using metrics, logs, and distributed tracing
  • Strong system design and architectural decision-making skills
  • Demonstrated ability to lead technically complex initiatives involving multiple engineers or teams

Skills

Required:Backend developmentDistributed systems / microservicesAPI designDatabases (SQL/NoSQL)Caching and data performanceObservability / monitoringSystem design

Benefits

  • Not listed in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

CRMMarketingSalesAutomationWhite Label
Company profileWebsite

More open roles at GoHighLevel