Chief of Staff, CEO
Hybrid (Raleigh, NC)$203k - $244kFull-timePosted 4w ago
About the role
Strategic, proactive Chief of Staff to the CEO at Pendo, focused on shaping company priorities, cross-functional alignment, and executive decision-making. Sits on the C-team, synthesizes data, translates CEO/executive priorities into measurable business outcomes, and leads strategic planning, executive communication, and leadership meetings.
Responsibilities
- Strategic planning and operating cadence: Drive the company’s strategic planning and operating rhythm, including annual thematic goals and quarterly OKRs. Partner with executive leaders and program owners to establish priorities, track progress, and surface issues requiring leadership attention.
- Tackle the hard problems: Take on complex, high-impact problems with minimal direction. Identify root causes, bring together the right perspectives to shape the path forward, and drive the work to a measurable outcome.
- Turn executive priorities into measurable results: Translate critical priorities into coordinated action across the organization. Mobilize the right leaders, remove obstacles, establish accountability, and sustain momentum through delivery.
- Executive and board communications: Develop high-quality narratives and materials for board, investor, executive, and other high-stakes meetings. Distill complex information into clear, compelling communication tailored to the audience and desired outcome.
- Leadership meetings and offsites: Lead executive team meetings and offsites in close partnership with the CEO. Shape agendas around the highest-leverage business issues and facilitate focused discussion, debate, and decision-making.
Qualifications
- Progressive experience in a technology, top-tier consulting, investing, or another high-performance environment.
- Experience partnering directly with a founder, CEO, or senior executive and personally owning enterprise-level initiatives from strategy through implementation.
- A track record of delivering measurable cross-functional business outcomes across complex, senior-stakeholder environments.
- Strong understanding of how product, go-to-market, customer experience, finance, and operations work together.
- Exceptional strategic judgment and analytical ability, including the ability to make sound recommendations with incomplete information.
- Executive presence with the ability to influence, align, and constructively challenge senior stakeholders.
- Excellent written and verbal communication skills, including the ability to produce decision-ready presentations and board materials.
Skills
Required:Strategic planningCross-functional leadershipExecutive communication
Benefits
- Highly competitive, employer-heavy coverage in the United States, including $0 premium options
- Strong 401(k) match
- Equity
- Flexible time off
Last updated Oct 7, 2026. Interested? Apply on the company site.
About Pendo
Product Experience & Analytics Platform | Pendo
AI-powered platform that improves how everyone uses software. Product analytics, in-app guides, churn prediction, and agent performance—unified by Pendo AI.
product analyticscustomer successuser onboardingin-app guidessession replayNPSfeedbackdigital adoption
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