Senior Commercial Sales Manager, Account Executive/Account Management
Hybrid (London)Full-timePosted 4w ago
About the role
Senior Commercial Sales Manager leading and developing quota-carrying Account Executives and Account Managers, driving expansion, retention, and performance at scale in a fast-moving SaaS environment.
Responsibilities
- Hire, lead, and mentor a high-performing Account Executive and Account Management team to exceed goals
- Own forecasting and pipeline health for the segment, and work directly in Salesforce and our data tools rather than waiting on reporting
- Coach qualification discipline (COTM) and diagnose where deals stall - pipeline gaps versus execution gaps - so the team fixes the right problem
- Drive multi-threaded deals and expansion across procurement, finance, and legal, anchored by executive sponsorship and structured account planning
- Roll up your sleeves: participate in customer conversations, model strong discovery, and coach deal strategy in real time
- Design and optimize processes, KPIs, and incentives to improve AE/AM efficiency and performance at scale
- Act as a strong voice of the customer: advocate internally to align Zip’s roadmap with customer needs
- Partner cross-functionally with Sales, CS, Product, and Marketing to drive upsell and cross-sell motions in a customer-first way
- Help scale a core GTM function as Zip enters its next phase of growth
Qualifications
- 2+ years of experience leading Account Management or Sales teams with proven success hitting revenue targets
- A track record of managing high-volume customer portfolios with both velocity and quality
- Operational rigor: qualification frameworks, pipeline diagnostics, account-planning cadence, and comfort working hands-on in the data
- Experience selling into procurement, finance, accounting, IT, or legal: you understand the buyer
- Experience in fast-growth SaaS, with comfort navigating ambiguity and moving quickly
- A real passion for developing early-career sellers
Skills
Required:Team leadership and mentoringForecasting and pipeline managementQualification and diagnostics (COTM)Multi-threaded deal strategy and account planningCustomer discovery and deal coaching
Benefits
- Start-up equity
- Health, vision & dental coverage
- Commuter benefit
- Flexible PTO
- Apple equipment plus home office stipend
- 5% Employer Pension Contribution
Last updated Sep 23, 2026. Interested? Apply on the company site.

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