← All roles

TechOps Site Support

Plaid· Security
Apply on company site
New York, NY$118.8k - $140.4kFull-timePosted 4w ago

About the role

Support role focused on in-office AV, hardware, and basic network operations to keep the workplace productive and secure for Plaid employees and remote teammates.

Responsibilities

  • Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices.
  • Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your colleagues.
  • Manage Hardware Operations: Track and manage on-premise IT and AV inventory (including Google Meet hardware and Apple laptops) to keep our team equipped with the tools they need.
  • Support Our Remote Teammates: As time permits, assist with non-office and remote technical support requests to ensure equal support across all working environments.

Qualifications

  • Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
  • Experience assisting presenters and running live support for small and large-scale meetings.
  • Hands-on experience with basic network infrastructure and office hardware troubleshooting.
  • Strong problem-solving skills with a collaborative, user-focused mindset.

Skills

Required:AV troubleshootingLive meeting supportHardware troubleshootingCustomer/user-focused problem solving

Benefits

  • Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
  • Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
  • Pay is based on factors such as scope and responsibilities, candidate's work experience and skillset, and location.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Plaid

Enabling all companies to build fintech solutions

Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.

fintechbankingpaymentsfraudcreditopen financefinancial data
Company profileWebsite

More open roles at Plaid