Server
Hybrid (Providence, RI)Full-time, Part-timePosted 4w ago
About the role
Level99 is a multi-location entertainment venue with an in-house bar and restaurant, offering a team-based hospitality role focused on delivering an engaging guest experience in a high-energy environment.
Responsibilities
- Make guests feel appreciated and welcome through your actions.
- Always seek meaningful connection with guests and cultivate regulars.
- Have a good time and serve guests with a genuinely positive attitude.
- Convey passion and knowledge for our beer and entertainment as part of the hospitality experience.
- Convey enthusiasm for our food menu. Maintain proper knowledge of the menu and food allergies within dishes.
- Approach guests with empathy and create a welcoming but not overbearing table presence.
- Be present and attentive by recognizing visual cues of guests’ needs before they realize what they need.
- Work as a team at all times, inside and out of service, always looking to support one another and prioritize on behalf of the guest.
- Be proactive about keeping the server stations stocked and your section clean and clear.
- Review daily tasks checklist to have the floor clean and ready for service.
- Run food, bus tables and contribute to beer hall experience.
- Uphold the expectation of “Full hands in. Full hands out.”
- Accurately process transactions using the POS system including guest payments and order tracking to ensure proper inventory.
- Understand and follow the steps of service.
- Be punctual and show up to work on time and ready to work.
- Check identification of guests to verify they are of legal drinking age.
- Embracing change and desire to grow with Night Shift Brewing.
- Transparency between team members and management
- Comply with all health, safety and hygiene standards and policies.
- Perform all other duties needed and requested
Qualifications
- Must be 18 years old or older, the legal age to serve and/or bartend
- Ability to work a flexible schedule based on business needs including days, nights, weekends and holidays
- Weekend availability is a MUST
- Able to work ten hour-plus shifts, stand/sit/squat or walk for extended periods
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Ability to work well under pressure in a fast paced environment
- Effective verbal and written communication skills
- Knowledge of health and sanitation code and policies
- Organized with strong attention to detail
- High integrity and professionalism
- Positive, joyful, upbeat and energetic attitude
Skills
Required:Guest serviceCommunicationMenu knowledgePOS system
Benefits
- Not specified in the listing
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Level99
A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.
A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.
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