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Support (Busser/Runner)

Level99· Venue Teams – Food & Beverage Operations
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West Hartford, CT 06110$6.38/hrFull-time, Part-timePosted 4w ago

About the role

Level99 West Hartford is hiring a Support team member to provide outstanding hospitality by expediting and delivering food orders, assisting guests at the counter, monitoring food quality and ticket times, and keeping service areas stocked.

Responsibilities

  • Review and understand all guest orders, including in-restaurant dining, takeout and delivery
  • Distinguish between guest facing counter pickup window and main dining room orders, expediting accordingly
  • Interacting with guests at the pickup counter to ensure all needs and expectations are met
  • Run food to guest tables, identifying items as delivering, clearing dishes as needed, and ensuring all guest needs are met
  • Replenish sauces, ramekins, and specific containers designated to specific service areas
  • Communicate effectively to both front of house and back of house teams
  • Receive, check and pack all guest takeout orders
  • Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
  • Keep a close eye on quality, consistency, and ticket times
  • Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation

Qualifications

  • Organized, thorough, and precise
  • Analytical and systematic thinking
  • Understanding of ticket times and kitchen metrics
  • Knowledge of health and sanitation code and policies
  • High integrity and professionalism
  • A positive, joyful, upbeat and energetic attitude – leading by example
  • Passion for hospitality
  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
  • Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Multilingual (desirable)
  • Previous BOH or FOH experience (desirable)

Skills

Required:Organization and attention to detailTicket time managementSanitation knowledge

Benefits

  • Pay: $6.38 - $6.38 an hour plus tips
  • On-site work
  • E-Verify employer
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Level99

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

Company profileWebsite

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