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Senior Engineering Manager, Observability

Cloudflare· Engineering
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Hybrid (Austin, TX; New York, NY; Lisbon, Portugal; London, UK)$220k - $303kfull-timePosted 4w ago

About the role

Senior Engineering Manager for the Developer Observability Platform. Manage a high-velocity, customer-obsessed, globally distributed team focused on making telemetry discoverable and actionable in one place, with cross-functional collaboration across platform and product teams.

Responsibilities

  • Deliver excellent customer outcomes above all else. Whatever is required - building, planning, deciding, designing, communicating - you are accountable and get it done.
  • Set the technical and product vision along with your PM and Engineers. Build the right thing at the right time.
  • Building an observability platform for the current AI driven ecosystem. Agents empower new types of platforms capabilities even as they require new types of observability.
  • Own the operational aspects of your platform such as SLOs, incident response, customer escalations, and technical debt. Reliability is its own feature.
  • Recruit, mentor, and grow engineers. We have a high bar and expect you to raise it.
  • Cultivate a team culture that values fast iteration, high agency, and ownership.
  • Work cross-functionally with a range of platform and product teams to instrument and surface meaningful data in actionable ways.

Qualifications

  • A minimum of 8 years of relevant industry experience, including at least 4 years managing software engineering teams.
  • Proven track record leading teams that have shipped and operated complex, large-scale systems and data-driven applications. Preferably in observability, developer platforms, cloud infrastructure, edge/proxy systems, or high-scale APIs.
  • Significant technical depth, with the ability to guide architectural discussions, make credible technical decisions, review designs, and unblock your team.
  • Strong developer tools taste. You have used and built enough observability products to know what makes them delightful or painful.
  • Demonstrated ability to hire, coach, and develop senior engineers, and to build high-performing, inclusive teams that ship.
  • A hands-on approach to leadership: you consider yourself a builder, stay close to the code, know the numbers, know the customer, and know what to build next.

Skills

Required:Leadership and people managementSystem design and architectureObservability / telemetryCross-functional collaboration

Benefits

  • Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance
  • Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan
  • Time Off: Flexible paid time off covering vacation and sick leave, Leave programs including parental, pregnancy health, medical, and bereavement leave
Last updated Sep 23, 2026. Interested? Apply on the company site.

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