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Product Manager

Weave· Product Management
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RemoteFull-timePosted 4w ago

About the role

Product Manager to lead Call Intelligence within the Analytics domain, turning call data, transcripts, and AI-generated insights into products that help healthcare practices convert more calls into appointments, improve staff performance, and capture more revenue.

Responsibilities

  • * Define the product strategy, roadmap, and measurable outcomes for Call Intelligence.
  • • Understand how healthcare practices handle inbound calls, appointment conversion, staff coaching, and revenue follow-up.
  • • Lead discovery with customers, onboarders, sales, support, and internal teams; convert evidence into clear product decisions.
  • • Partner with engineering, data, ML, and design to ship reliable analytics and AI-assisted workflows.
  • • Improve activation, adoption, retention, and customer-perceived value through instrumentation, experiments, and workflow improvements.
  • • Make technical and product trade-offs across data quality, model quality, integrations, usability, and speed.
  • • Create alignment across distributed teams through clear written communication, decision records, and outcome-driven planning.

Qualifications

  • * 3–5+ years of product management experience, preferably in B2B SaaS, analytics, AI/ML, workflow automation, or communications software.
  • • Demonstrated ownership of customer-facing products from discovery through launch and iteration.
  • • Strong data fluency, including the ability to use SQL, product analytics, dashboards, and quantitative analysis to make decisions.
  • • Experience defining product metrics, evaluating experiments, and connecting product behavior to business outcomes.
  • • Technical fluency in APIs, integrations, data flows, event instrumentation, and the practical limits of AI/ML systems.
  • • Proven ability to work closely with engineering and data teams in distributed or cross-time-zone environments.
  • • Strong written and verbal communication skills in English, with the ability to explain complex ideas clearly to technical and non-technical audiences.
  • • Ability to create structure from ambiguity, prioritize effectively, and drive execution without relying on formal authority.

Skills

Required:Product managementData fluencyAPIs and integrationsCommunication
Last updated Sep 24, 2026. Interested? Apply on the company site.
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About Weave

Customer communication and payments platform.

As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.

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