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Product Manager, Infrastructure

Benchling· Product & Design
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Hybrid (San Francisco, CA)Full-timePosted 4w ago

About the role

Product Manager accountable for prioritization and roadmap of Benchling’s core infrastructure teams, turning engineering constraints, customer pain, and business priorities into a clear, defensible roadmap and coordinating across orgs to align infra with business needs.

Responsibilities

  • Own the infra direction. Convert recurring engineering pain, customer requests, and business priorities into a prioritized, outcome-focused roadmap and product direction with clear rationale for what's in and what's out.
  • Customer discovery. Find the latent infrastructure needs inside Benchling's engineering teams and talk to external customers about scale, performance, and technical direction.
  • Make and hold prioritization calls. When priorities conflict, explain the tradeoff to both engineering and executive stakeholders.
  • Build the business case. Translate infrastructure investment into terms the rest of the organization can act on.
  • Define requirements, not designs. Define the problems to solve and provide context without dictating the technical solution so engineering can build against it.
  • Coordinate across orgs. Represent infra priorities to dependent teams and represent dependent-team needs back into the infra roadmap; program management is a shared responsibility with the engineering manager counterpart.
  • Report on outcomes. Define metrics that matter (reliability, cost, adoption, developer time saved) and hold the roadmap accountable to them.
  • Partner on cloud economics. Collaborate with Engineering, Finance, Security, and Procurement on cloud economics, spend forecasting, cost optimization, commitments, credits, vendor roadmaps, and evaluating new capabilities.

Qualifications

  • 6+ years of product management experience, with direct exposure to infrastructure, platform, or developer-facing systems.
  • Track record of making real prioritization calls under pressure, not just facilitating consensus.
  • Comfort translating technical constraints into business narrative, and business priorities into technical requirements.
  • Strong communication skills.
  • Sufficient technical fluency to be credible with engineers without needing to be the most technical person.

Benefits

  • Full-time U.S. benefits including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more.
Last updated Sep 24, 2026. Interested? Apply on the company site.
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About Benchling

Cloud-based platform for biotech R&D | Benchling

Benchling is a cloud-based platform for biotechnology research and development and the only biology-first platform for scientific data, collaboration, and insights.

BioresearchBioprocessIn VivoConnectGene therapyCell therapyAntibodies and proteinsRNA therapeutics
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