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Product Manager, Platform

Benchling· Product & Design
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Hybrid (San Francisco, CA)$163k - $307kFull-timePosted 4w ago

About the role

Schemas PM responsible for the primitives of the data-modeling layer (schema types, computed fields, fieldsets, constraints, static properties, data versioning) that underpin Benchling's platform and AI features. Focus on ensuring a solid data foundation to enable reliable AI and platform surfaces.

Responsibilities

  • Set product direction for Schemas and ship toward it incrementally, balancing fast prototyping with the platform stability admins and developers depend on.
  • Relentlessly track how customers use Schemas — where it delights, where it fails — and build sharp personas and job-to-be-done context for each user type (admins, scientists, computational teams, internal and external developers).
  • Bring customer "why," not just feature requests, back to Engineering and Design; partner with them closely to ship new capabilities.
  • Champion structured, well-modeled data as the foundation for AI value across Benchling, anticipating what schema consumers will need next.
  • Partner with Customer Experience, Field, Sales, and Marketing to get customer signal into the roadmap early.
  • Partner closely with other Platform and Apps PMs — schemas underpin nearly every other platform surface, so alignment on sequencing and shared abstractions matters as much as your own roadmap.

Qualifications

  • Energized by platform work and systems thinking; comfortable building the right abstraction ahead of need.
  • Has designed, owned, or significantly evolved a data-modeling, schema, or configuration system used by external developers or technical admins — not just consumed one as a feature.
  • Becomes the go-to person for customers, field, and engineers — not a router to engineering.
  • Deep, demonstrated discovery practice: has built personas and JTBD frameworks from scratch, not just used ones handed to them.
  • Track record balancing long-term vision with incremental shipping.
  • Strong communicator across technical and executive audiences; B2B SaaS or developer-platform background preferred.
  • Genuine curiosity about the science behind the data. You don't need a science background, but you should want one by the end of your first quarter here.

Skills

Required:Platform/product sense for data schemasDiscovery and JTBDCross-functional collaboration

Benefits

  • Full-time U.S. benefits including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more.
Last updated Sep 24, 2026. Interested? Apply on the company site.
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About Benchling

Cloud-based platform for biotech R&D | Benchling

Benchling is a cloud-based platform for biotechnology research and development and the only biology-first platform for scientific data, collaboration, and insights.

BioresearchBioprocessIn VivoConnectGene therapyCell therapyAntibodies and proteinsRNA therapeutics
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