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Senior Solutions Architect, Mid-Market East (Presales)

Elastic· SA - AMER - Enterprise West
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Remote$107.5k - $170.1k + bonusFull-timePosted 4w ago

About the role

Senior Solutions Architect providing technical leadership in presales to regional sales, customers, and partners for Elastic's stack, driving value-based engagements and enabling sales through technical expertise and collaboration.

Responsibilities

  • Serving as the technical point of contact for your accounts and account managers in your assigned territory.
  • Developing a deep understanding of customers’ goals and objectives, and articulating how Elastic offerings address their needs.
  • Crafting and owning value based relationships at all levels in customer organizations.
  • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
  • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
  • Advising the sales team on effective ways of positioning Elastic products, solutions and services.
  • Onboarding, educating and enabling our partners, and supporting them in sales cycles.
  • Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
  • Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
  • Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

Qualifications

  • A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
  • A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner.
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
  • An ability to influence.
  • The ability to inspire groups, both large and small.
  • A willingness to travel 30% within region, as well as occasionally internationally.

Skills

Required:Solutions architectureCustomer engagement

Benefits

  • Stock program participation
  • Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
  • Competitive pay
  • Health coverage for you and your family in many locations
  • Flexible locations and schedules for many roles
  • Generous number of vacation days
  • Donations matching up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year for volunteering
  • Parental leave minimum 16 weeks
Last updated Oct 1, 2026. Interested? Apply on the company site.
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