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GTM Innovation Account Executive

Twilio· Sales
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Hybrid (Remote / US)$132.2k - $183.6kfull-timePosted 4w ago

About the role

Twilio remote-first GTM Innovation Account Executive within the Specialist Sales organization, responsible for prospecting, solution selling and closing opportunities for new Twilio products with enterprise customers, driving pre-revenue growth, and partnering across multiple teams.

Responsibilities

  • Be responsible for acquiring customers for new product offerings across the full Twilio portfolio
  • Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings
  • Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth
  • Work with customers across verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals
  • Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform
  • Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business
  • Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities
  • Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans
  • Act as the voice of the customer to Twilio’s product teams
  • Establish yourself as a subject matter expert across multiple product categories with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives
  • Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio
  • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce

Qualifications

  • Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers
  • Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships
  • Experience outbound prospecting and executing a total account relationship strategy to drive profitable revenue growth
  • Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions
  • Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value
  • Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement
  • Entrepreneurial mindset with appetite to define process and build programs
  • Excellent verbal and written communication skills (English)

Skills

Required:Full cycle salesTechnical SaaS / CPaaS / Data platformsOutbound prospectingSolution selling / consultative selling

Benefits

  • competitive pay
  • generous time off
  • parental and wellness leave
  • healthcare
  • retirement savings program
Last updated Sep 24, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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