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Key Account Manager NA

Yuno· Go To Market – Account Management
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Hybrid (Remote)RemotePosted 4w ago

About the role

Key Account Manager responsible for building long-term, high-impact partnerships with North American enterprise brands. Acts as the face of Yuno to key accounts, aligning cross-functionally to drive revenue growth, client success, and product feedback in a remote, North America-based role.

Responsibilities

  • Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.
  • Design account strategies that grow each client's business with Yuno, adjusting approach to account position.
  • Lead commercial negotiations on renewals, pricing and payment terms, building quantified business cases.
  • Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of opportunities.
  • Own monthly, quarterly, and annual forecasting for your portfolio.
  • Own account health metrics, including NPS and client referenceability.
  • Escalations and incidents management across Product, Support, Legal, Finance and Operations until closure.
  • Act as a leader across the company, representing Yuno with authority to customers and elevating account management standards.
  • Utilize AI tools to enhance efficiency in account management tasks.
  • Gather client feedback to shape Yuno's product roadmap and stay ahead of industry trends.

Qualifications

  • 4+ years of B2B experience in Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with proven ability to influence C-level executives.
  • Expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation.
  • Strong forecasting, pipeline building, and management of complex account portfolios with attention to detail.
  • Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues; payments experience preferred.
  • Experience using AI tools for client preparation, data analysis, and business case drafting.
  • High ownership mindset with track record of driving initiatives in fast-paced startup environments.
  • English fluency required; additional languages are an advantage.

Skills

Required:Account ManagementNegotiation & ContractsForecasting & Pipeline ManagementPayment Infrastructure Knowledge
Nice to have:AI Tooling Proficiency

Benefits

  • Competitive Compensation
  • Remote Work – You can work from everywhere!
  • Home Office Bonus – A one-time allowance to help you create your ideal home office.
  • Work Equipment
  • Stock Options
  • Health Plan wherever you are.
  • Flexible Days Off
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Yuno

Infrastructure on a Global Scale | Yuno

Yuno's technology gives your business access to the world's top payment capabilities, letting you engage customers confidently and stay open for business.

Payment orchestrationFinancial infrastructureGlobal paymentsMulti-region payment methodsRouting optimizationCompliancePayment acceptancePayouts
Company profileWebsite

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