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Admissions Team Lead

Campus.edu· Admissions
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Hybrid (Campus Atlanta)$65k - $75kFull-timePosted 4w ago

About the role

The Admissions Team Lead manages a team of 7–10 Admissions Counselors, ensures enrollment goals are achieved, and oversees operations and culture of the admissions department. The role combines coaching, pipeline management, performance monitoring, and collaboration with leadership to optimize admissions processes.

Responsibilities

  • Directly manage a team of 7–10 Admissions Counselors, providing coaching and support to help them achieve their individual goals.
  • Encourage teamwork and foster a collaborative positive culture within the admissions department.
  • Act as both a coach and manager, assisting with day-to-day operations
  • Oversee and support the counselors in managing their pipelines and ensuring accurate record-keeping.
  • Conduct regular pipeline reviews to monitor progress, address challenges, and ensure that enrollment targets are met.
  • Monitor counselors' performance, ensuring they can support prospective students effectively.
  • Engage with individual admission counselors to ensure they meet their personal daily, weekly and cohort goals.
  • Learn and master operational aspects of the admissions department and become an expert in programs and processes.
  • Report to management on lead quality, volume, and any trends affecting their team.
  • Recommend strategies for operational improvements to management.
  • Ensure new information, processes, and updates are communicated effectively to the team, and hold counselors accountable for adherence.
  • Act as both coach and manager, Score 2-3 intro calls weekly/AC and provide constructive feedback and identify skill gaps during coaching calls.
  • Develop methods to motivate the team to meet their goals.
  • Professionally develop Admissions Counselors through weekly 1-1 sessions and by working with the trainer to develop leadership training.
  • Work with the Director and Trainer to onboard new counselors.
  • Recommend additional training, improvement plans, or disciplinary actions for counselors as needed.
  • Mentor and coach counselors for skill development and potential promotion.
  • Delegate responsibilities fairly and lead by example.
  • Lead by example while delegating roles and responsibilities in a fair and equitable manner.

Qualifications

  • Extensive experience in admissions recruitment or high-volume student-facing sales environments
  • Prior leadership/management experience with direct-reports
  • Demonstrated ability to coach teams toward performance goals
  • Strong verbal and written communication skills
  • High emotional intelligence and ability to navigate interpersonal dynamics
  • Strong analytical and reporting skills
  • This role requires in-office attendance three days per week (Tuesday–Thursday) as an essential function to support student engagement, coaching, and team collaboration. Remote work is available on Monday and Friday, but in-office presence on the designated days is necessary for the performance of this role.

Skills

Required:Leadership and people managementCoaching and feedbackPipeline managementCommunicationAnalytical and reporting

Benefits

  • Medical, dental, and vision insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Flexible Time Away + paid holidays
  • Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
  • Compensation package including base salary and equity
  • Opportunity to make an impact by contributing to Campus’ vision
Last updated Sep 27, 2026. Interested? Apply on the company site.

About Campus.edu

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