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Customer Care Intern (Stage)

Lexroom· Customer Success
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Hybrid (Milan)Full-timePosted 3w ago

About the role

Internship in customer care to support Lexroom’s customers via chat, email, and calls while learning product and processes in a hybrid Milan-based role.

Responsibilities

  • Support the Customer Care team in assisting Lexroom's customers across chat, email, and calls.
  • Learn day by day: shadow experienced colleagues, get to know our product and processes, and gradually handle simple requests with the team's guidance.
  • Bring curiosity and energy to the team: ask questions, share what you learn, and contribute ideas to improve how we support our customers.

Qualifications

  • Fluent in English (reading, writing, and professional communication)
  • No prior work experience required; drive and mindset valued over background
  • Proactive, hands-on attitude with problem-solving and willingness to learn
  • Fast learner comfortable with new tools and processes
  • Based in Milan or open to relocating (relocation support considered case by case)

Benefits

  • Expense Reimbursement: €900 per month
  • Mentorship: Day-to-day guidance from experienced Customer Care colleagues
  • Hybrid Work: Flexible balance of remote work with Milan HQ in-person collaboration
  • Meal Vouchers: Daily lunch support
  • Team Retreats & Off-sites: Dedicated time to connect with the team
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Lexroom

Lexroom | AI per Avvocati

Lexroom è il partner AI progettato per amplificare il tuo giudizio professionale: unisce la profondità della ricerca giuridica alla potenza dell'analisi dati, per offrirti precisione, velocità e affidabilità.

AIAnalisi documentaleLexroom per AvvocatiLexroom per AziendeLexroom per CommercialistiLexroom per Consulenti del lavoroLexroom per NotaiLexroom per Pubblica Amministrazione
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