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Senior Deal Desk Manager

Retell AI· Sales
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San Francisco Bay Area$160k - $220kFull-timePosted 3w ago

About the role

Senior Deal Desk Manager to design and govern Retell AI’s enterprise pricing and deal structuring. Owns fast, profitable deal approvals from quote to cash, builds pricing guardrails, and collaborates with Sales, Finance, and Legal. Location in the San Francisco Bay Area/RDW City area with on-site work.

Responsibilities

  • Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days
  • Build the discount approval matrix and pricing guardrails, and model deal margin before every approval
  • Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
  • Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible

Qualifications

  • 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company
  • Experience owning an end to end enterprise process for deals over $300K is required
  • Hands-on experience with Salesforce or HubSpot and a CPQ tool
  • Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company

Skills

Required:Deal desk / pricing strategySalesforce / HubSpotCPQ toolingFinancial modeling / margin analysisCommunication / cross-functional influence

Benefits

  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for meals
  • $200/month wellness reimbursement (gym, fitness classes, etc.)
  • $300/month commuter reimbursement (gas, Caltrain, etc.)
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Retell AI

Supercharge your Call Operations with Voice AI Agents

Build, test, deploy, and monitor production-ready AI voice agents at scale with ease, boosting efficiency and performance across your operations.

AI Call CenterAI Voice Agent PlatformCustomer SupportMultilingual SupportPhone Call AutomationScalable AI SolutionsSpeech Recognitionai-agents-and-applications
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