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Renewals Manager

Anaconda
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Remotefull-timePosted 3w ago

About the role

Renewals Manager to own customer retention and expansion for a named book of accounts, collaborating with Account Executives, Technical CSMs, and cross-functional partners to drive value ahead of renewals for Anaconda’s Python-focused AI platform.

Responsibilities

  • Own gross revenue retention and logo retention for a book of accounts
  • Engage customers 120-150 days before renewal to build value-driven conversations around product usage, success plans, and business outcomes
  • Partner regularly with Account Executives to review renewal pipeline, identify expansion opportunities, and coordinate on upsell strategies
  • Analyze customer health scores and usage data to proactively address churn risk and uncover growth potential
  • Lead renewal processes across Sales, Finance, and Legal; ensuring on-time completion and smooth handoffs
  • Build and refine engagement frameworks and automation strategies that scale across account segments
  • Present renewal insights and pipeline updates to senior leadership with clarity and confidence

Qualifications

  • 3+ years in renewals, customer success, or account management at a B2B technology company
  • Experience managing customer renewals and retention in a sales-adjacent or quota-carrying role
  • Proficiency with CRM and customer success platforms (Salesforce, Vitally, or similar tools)
  • Technical fluency; able to discuss programming, developer workflows, and AI use cases with technical buyers
  • Daily use of AI tools (Claude, ChatGPT, or similar) for automating reports, generating insights, or streamlining workflows
  • Strong presentation skills; comfortable building decks and presenting to executive audiences without relying on script
  • Proven ability to manage multiple priorities, pivot quickly, and thrive in fast-changing environments
  • You embody our values of Clarity, Care and Candor
  • You care deeply about fostering an environment where people of all backgrounds and experiences can flourish

Skills

Required:Renewals managementCRM & CS platformsTechnical fluency in AI and programmingStakeholder communication

Benefits

  • Flexible Vacation Policy
  • Medical, Dental, and Vision Insurance
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • Monthly Wellness Stipend
  • Employee Assistance Program and Mental Health Resources
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Anaconda

Trusted Foundation for Enterprise AI

Anaconda is the birthplace of Python data science. We are a movement of data scientists, data-driven enterprises, and open source communities.

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