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Partnerships Operations Specialist

Snap Inc.· Partnerships
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Hybrid (Los Angeles), Hybrid (New York)$118k - $176kFull timePosted 3w ago

About the role

Partnerships Operations Specialist at Snap Inc. responsible for scaled support and education, creator program execution, budget operations, events, and team operations across multiple workflows and cross-functional teams.

Responsibilities

  • Support technical and operational programs for creators and content partners, coordinating issue escalations, surfacing user feedback, and partnering with Product, Engineering, and other teams to drive resolution and improvements.
  • Manage execution for programs, pilots, and new initiatives, coordinating timelines, participation, deliverables, payments, and cross-functional dependencies.
  • Maintain the processes, documentation, and resources that enable consistent, high-quality support at scale.
  • Identify recurring issues and operational gaps, translating them into opportunities to improve workflows, tools, and the overall partner experience.
  • Support onboarding and education through lifecycle communications, product and program updates, newsletters, and educational resources.
  • Partner cross-functionally to translate product, program, and policy changes into clear, actionable guidance for external partners and internal teams.
  • Help evolve scaled education programs and channels to improve awareness and adoption of Snapchat products, features, and programs.
  • Support key team operating rhythms and initiatives, including quarterly planning and Partnerships events.
  • Manage budget and payment operations, including spend tracking, purchase orders, vendor onboarding, and creator and partner payments.
  • Maintain clear processes, trackers, and documentation that provide visibility into priorities, ownership, and progress across the Partnerships organization.
  • Identify opportunities to simplify, automate, and improve recurring workflows, partnering with technical and operational teams on tools and AI-enabled solutions where appropriate.

Qualifications

  • Bachelor’s degree or equivalent years of experience.
  • 4+ years of experience in operations, consulting, program coordination, partner operations, support operations, marketing operations, events, or a related field.
  • Experience managing operational workflows, trackers, documentation, or cross-functional projects with strong attention to detail.
  • Experience coordinating with multiple internal stakeholders and following work through to completion.
  • Strong written and verbal English communication skills.

Skills

Required:Organizational and project coordinationCommunication
Nice to have:Process improvement / automation

Benefits

  • paid parental leave
  • comprehensive medical coverage
  • emotional and mental health support programs
  • compensation packages that let you share in Snap’s long-term success
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Snap Inc.

We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

We believe the camera presents the greatest opportunity to improve the way people live and communicate.

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