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Senior Technical Enablement Manager

Achievers
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Hybrid (Toronto, Ontario)$104k - $122kFull-time permanentPosted 3w ago

About the role

Senior Technical Enablement Manager at Achievers, responsible for designing and scaling enablement programs to elevate technical capability across solutions consultants, sales, and post-sales teams in a hybrid Toronto-based role.

Responsibilities

  • Strengthen onboarding and ramp programs — partner with GTM and Field Productivity leadership to weave technical enablement into our existing onboarding framework; develop role-specific training tracks, hands-on labs, and competency assessments that accelerate technical capability; measure ramp velocity and time-to-productivity
  • Drive field readiness through strategic programs — develop and maintain technical playbooks, solution architecture guides, and certifications that improve how teams position, design, and deliver Achievers and Workday-integrated solutions
  • Partner cross-functionally on field impact — collaborate with Product, Engineering, GTM, and Sales leadership to translate feature launches, competitive moves, and go-to-market themes into field-ready content and training
  • Establish enablement cadence and moments — own technical kickoffs, solution summits, QBRs, and ad-hoc field sessions that reinforce skills, surface emerging needs, and celebrate wins
  • Support and enhance enablement infrastructure — collaborate with Solutions Consulting and technical teams to ensure demo environments, solution libraries, video content, and AI-powered resources are aligned with field needs and training curricula; curate and organize content for discovery and reuse; track usage and impact metrics
  • Lead product launch and GTM readiness — ensure technical field teams are equipped and confident ahead of major releases, new capabilities, and strategic initiatives; drive beta programs and feedback loops
  • Identify and amplify expertise — surface top performers and technical leaders as internal coaches; create peer-learning and mentorship programs that scale capability across the organization
  • Evolve programs with AI as leverage — explore and implement AI-powered solutions (chatbots, content generation, adaptive learning) to expand enablement reach without linear headcount growth

Qualifications

  • 5+ years of experience in technical enablement, Solutions Engineering, technical account management, or equivalent customer-facing technical roles
  • Demonstrated ability to design and launch training programs, certifications, or onboarding curricula at scale
  • Experience working directly with technical field teams and understanding their day-to-day challenges and skill gaps
  • Strong program management and project execution skills with proven ability to own outcomes independently
  • Excellent cross-functional collaboration skills; comfortable influencing peers and leadership across Product, Engineering, GTM, and Sales
  • Clear communication and ability to translate complex technical concepts into accessible, role-appropriate learning experiences
  • Comfort with data and metrics; ability to measure program effectiveness and iterate based on feedback
  • Bachelor's degree required

Skills

Required:Technical enablement designCross-functional collaboration

Benefits

  • Rewards for your impact through our Recognition and Rewards program
  • Health Benefits and Life Insurance Coverage beginning on your first day
  • Parental Leave Top-up
  • Employer matched RRSP contributions
  • Flexible Vacation to recharge, so you can bring your best
  • Employee and Family Assistance Program offering mental health, legal, and financial counselling
  • Supported professional development and career growth (Linkedin Learning, mentorship)
  • Employee-Led Employee Resource Groups that celebrate our diversity
  • Regular events designed to build connection, belonging, and well-being
  • Hybrid flexibility, with time in our Liberty Village, Toronto office
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Achievers

Employee recognition software

Achievers is an employee recognition software with a global rewards marketplace. Discover how we drive 2x more engagement than any other platform.

RecognitionRewardsEmployee engagementRecognition platformEmployee rewards
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